Hunch

Learn to find what your customers need

39 followers

Learn to find what your customers need

39 followers

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Note and writing apps

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User research

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AI notetakers

Hunch is a free note taking app that helps you learn how to discover what your customers need. Learn how to start, structure and deepen your customer conversations with the in app guide, and get tips on your conversation transcripts using an open ai api key.

Free

Launch tags:Design Tools•Notes•Startup Lessons

Launch Team / Built With

Viktor.comAn AI coworker that actually does the work

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Maker

📌

Hey there, Matt here, founder of Hunch. I've worked as a designer for twenty years, focusing on customer discovery conversations. I've now done my best to build a simple product that helps people learn to have customer conversations that discover their needs. It is a free iOS/macOS note app, that can be a place to collect your conversation transcripts. It all runs on device so you have everything fast and secure. It works with markdown files so you can use it alongside other note apps like Obsidian. There is a guide in the app as to how to improve your customer discovery conversations, and if you choose to analyse your conversations with the open ai api, you can use that with your own open ai api key (ie. hunch doesn't have a subscription). I hope this helps you in your projects. Please reach out with any thoughts or questions. Cheers, Matt.

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1yr ago

Awesome @matt_ayers4 - I'm in this process now for a new product and this is exactly what I'm trying to fumble my way around using notes and chatgpt - this looks way better! Does it allow you or AI to automatically tag recurring needs across conversations and for conversations to be shared amongst team members? Definitely going to load up my customer interviews to date into it. Nice work!

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1yr ago

Maker

Thanks @leancto! I have experimented with exactly that use case of tagging recurring needs. But I took it out before I released the product because I wanted to find a way to make sure people are confident in sending away their data to the open ai api. But I have an approach now that I am happy with where you simple select the transcripts you want to analyse, and the app clearly outlines what will happen with the data (like with how it currently works with the conversation tips), so I do have that planned. In terms of sharing amongst team members. That can be done in a few different ways. The way hunch works is that you select a folder on your device, and hunch will just create and edit markdown files. So if you choose a folder from a share drive over google (or however your team is setup) the markdown files will be accessible by anyone on your team that has access to that folder. Keen to get any thoughts on this, whether it sounds in the ballpark of the type of thing that would work.

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1yr ago

Maker

@leancto I've just submitted updates to the Apple app store for both the iPhone & Mac versions of Hunch. There will be a new feature where you can use the open ai api key to select a set of your customer transcripts and analyse them for common needs. I'll let you know when the updates get through the review process and go live on the app store. Thanks again for the feedback 🙏

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1yr ago

Maker

@leancto both iPhone & Mac apps through the App Store review process now and live in the App Store. Hope the analysis of needs works well for you.

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1yr ago

Great product Matt! Simple and effective in doing what it says on the box, can’t ask for more than that! Cheers

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1yr ago

Maker

@ben_harper6 Thanks 🙏

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1yr ago

Love this! An app that genuinely helps you hone your intuition and craft.

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1yr ago

Maker

@kiwi_designer thanks crystal!

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1yr ago

Thieve

So cool! Loved seeing this come to life cant wait to use it for customer convos!

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1yr ago

Maker

thanks @timscullin! You've been an inspiration 🤙

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1yr ago

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