What do people think of HEY?
The community submitted 133 reviews to tell us what they like about HEY, what HEY can do better, and more.
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4.1/5All time (10 reviews)
4.3/5Recently (4 reviews)
Using Hey for almost 2 years for personal usage and I have only good things to say about it, I can't imagine coming back to gmail with it. It takes a bit more time to manage it later when you make it your primary inbox, which may not be for everyone, but if this essential part of your life isn't organized, you can't be as efficient I think. It's a bit pricey which may change once they have more users.
Hey is the email app for those who hate email. It's an opinionated service that offers it's own philosophy for managing email which may or may not work for you. If it doesn't, support will dismiss your feedback and encourage you to adopt there philosophy. The execution of Hey's vision is disjointed with the three main areas of the app each obeying their own user interaction standards. Other basic functions like email rendering, and basic email composition workflows are lacking. Hey LOVES to hide email from you and it does this exceptionally well. So well in fact, I found I was always missing important emails. If you look at an important email once, it just disappears! You have to take manual action each time you view an email to get it to NOT disappear, or just disable the feature for hiding one of the services key(?) value adds.
Overall, the UX is thoughtful and helps with decluttering my i(m)box. I would definitely recommend Hey for people who want a more deluxe email experience (the thread/collection organization features alone are worth the price!). There are a few areas that are less polished (selecting multiple emails, and managing bundled emails, to name a couple), but the team is responsive to feedback so I'm sure it will get even better over time.