HelpSite.io

Generate a beautiful FAQ & help site in minutes.

15 followers

Generate a beautiful FAQ & help site in minutes.

15 followers

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Knowledge base software

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Customer support tools

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Website builders

HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.

Launch tags:Web App•Productivity•Customer Success

Launch Team

Render Sandboxes: a computer for every agentIsolated compute, persistent state and a real filesystem

Promoted

I managed to create a working knowledge base in minutes with exact simplicity I expected. What I like about this tool the most - is it's clean from all the features you don't need (all kind of agent related help desk). All I needed is to make some product tutorials be visible online. Some minuses: - can't link help articles within internal KW structure (you can provide a direct link, which u get by opening each article directly) - no way to set a basic branding (like logo) in a free plan. But developers said it's coming. Good thing is- the developer is very supportive and kindly responds to any email. I had a non-typical situation with redirects/cname/SSL and helpsite.io developer put a lot of analysis and time to deliver an appropriate solution. It is worth saying - I was in a free tier, so I didn't expect much :) But I did receive the best help I could get. Overall, it is a tool with a great potential. I keep my fingers crossed. Good luck!

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10yr ago

Ctrlpanel

Great product. This is so needed. People cant build support sites.. I say as my good old friend McEnroe: "Answer my question. The question, Jerk." It seems that you can help them do this now. Thanks. 🙏

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10yr ago

This is awesome! Searched around for a tool like this for ages before settling on Zendesk (and ignoring all functionality minus the KB). Porting things over for our new version...

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10yr ago

What is the improvement compared to other established Help software like Zendesk or Freshdesk?

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10yr ago

HelpSite.io

Maker

@bernardamus Compared to tools like Zendesk, we have a generous free plan, our paid plans are much cheaper ($15/mo compared to $125/mo for 5 users and custom domain), and we focus exclusively on the FAQ site rather than having it be an add-on. Overall I just also think we do some things like search & admin UI better, and we allow for a private KB. See here for more details: https://help.helpsite.io/article...

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10yr ago

Supporting Ops is critical. Can I also maintain API documentation?

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10yr ago

HelpSite.io

Maker

@johnramirez Sure, though for API docs which typically involve more heavily structured data about endpoints there might be better tools out there like readme.io

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10yr ago

idea is great, but isn't it too pricy?

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10yr ago

HelpSite.io

Maker

@emiruckan considering we have a very generous free plan that even allows using custom domains, I don't think so :) Our paid plans (in most cases) are much cheaper than competitors (which don't just focus on FAQs) too

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10yr ago

Really good product. The free version is sufficient for most businesses.

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10yr ago

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