Grasp is the customer conversations platform to bring together your multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Using Grasp, your team collaborates better than ever, with a clear focus on what really counts. They can pay attention to each conversation, regardless of the channel. A relief for all them, with a high five from every customer.
I'm searching for a new, customer-centric support platform and have loved what I've seen so far playing with Casengo. Emails sent from the platform include a link to "live chat now". Since customers usually want their problems solved as quickly as possible, I love offering them this integration.
Swaypay