Gleap

Gleap

The best AI-first customer support and feedback platform

4.9
9 reviews

222 followers

Gleap is the visual customer communication and triage platform for web and mobile apps. Gather feedback with video action replays, screenshot bug reports, and in-app feature requests, ratings, and surveys. Review, prioritize, and respond in one gleeful place!
This is the 3rd launch from Gleap. View more
Kai by Gleap

Kai by Gleap

Meet Kai, Gleap’s AI-driven customer support hero
Upgrade your customer service with Kai, an AI bot that automates support using website context, FAQs and help articles. Plus, use our visual editor to create custom chatbots and streamline support. Revolutionize your customer service with Kai today!
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Free Options
Launch Team
Vy - Cross platform AI agent
Vy - Cross platform AI agent
AI agent that uses your computer, cross platform, no APIs
Promoted

What do you think? …

Lukas Böhler
Hey everyone, Lukas here, the found of Gleap 👋 Ready for a game-changing update that will revolutionize your customer support? We're thrilled to introduce you to Kai - our AI-powered sidekick that makes customer support smarter and easier. 💬 With Kai, you can automate responses using context from websites, FAQs, and help center articles, significantly reduce wait times for your customers, and lighten the workload for your human support team. Plus, Kai seamlessly passes the conversation to human teams for more complex questions, ensuring an even smarter and more efficient support experience over time. 🤖 But that's not all - with Kai come custom bots designed by you to scale every part of your business, collect qualified leads, and triage conversations for seamless support. Create your own bot with no coding skills required, and easily design and implement workflows tailored to your specific needs. 🌟 We're eager for you to experience the power of AI and witness firsthand how it transforms customer support processes. With Kai by your side and our customizable bots, you'll no longer need to worry about first-level support or resolution times. 💭 Please share your thoughts and suggestions on how we can continue to improve Kai and enhance the Gleap platform in the comments below. Happy Gleaping! Lukas
Jan Hecker
💡 Bright idea
@lukas_bohler incredible in which paste you're releasing incredible features!
Nitesh Manav
Have always loved the design of Gleap. Glad to see it coming up with an AI update. Will use it tonight, if it's available for existing LTD users.
Lukas Böhler
@niteshmanav thanks for your comment. Kai is an add-on to all of our existing plans. Due to the nature of external GPT-4 costs, you will need to have a credit card on file to make use of Kai. It's priced $0,06 for every 1000 tokens used. This is the equivalent of around 750 words. If you'd like to trial Kai or activate the add on, simply reach out to us on Gleap and we will happily make this work for you :)
Neha
Congratulations on the launch of Kai by Gleap ! cutting-edge AI bot and chatbot visual editor.
Lukas Böhler
@neha_joshi8 Thanks a lot for your comment :) Really excited on what you can achieve with Kai.
Isabella Salzmann
Hey everyone, The whole team is ecstatic to introduce Kai - our AI-powered customer service bot that leverages the power of ChatGPT to provide fast and accurate responses to your customers. With Kai, you can automate answers to users’ inquiries 24/7. We ❤️ Kai Speaking from our own experience with Kai so far, the bot automatically answers around 60 % of our incoming requests. This has enabled our super-human support team to focus on the more complex questions at hand. And there’s more: Create custom chatbots with ease using our intuitive visual workflow editor. Designed with your specific needs in mind, our versatile bots effortlessly scale every aspect of your business, collect qualified leads, and triage conversations to ensure a smooth support experience. We've put a lot of effort into making Kai user-friendly, and we're confident it will revolutionize your customer service. I can't wait for you to try it out! Cheers, Isabella
Guru Muscle
Such a great tool and team. 100% :) All the best
Isabella Salzmann
@david_kocsis1 Thank you David 😻
Michael Bertel
I love the fact that Kai is not just another AI tool, but significantly enhances your already excellent software. Keep up the good work!
Isabella Salzmann
@michibertel Thanks so much for your feedback 🙌 Greatly appreciated by the whole team over here.
Mark Breuß
Great Work @gleap - As a long time customer I love the direction Gleap is going💪 We have tried Intercom's "Fin" as well and I must say that Gleaps Kai has the upper hand when it comes to advanced workflows for customer Support.🚀 Kai for the win👍
Isabella Salzmann
@mark_breuss thanks so much for the feedback and continuous support. super happy to have customers like you on board 😻
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