Fullview

Name: Fullview
Rating: 5.0 (10 reviews)

Zero-download screen control for customer support

5.0•10 reviews•

470 followers

Zero-download screen control for customer support

5.0•10 reviews•

470 followers

Visit website

Screenshots and screen recording apps

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Customer support tools

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Video and Voice calling

Replace Teamviewer with Fullview's zero-download screen control solution and slash customer support time in half. Fullview empowers customer support teams with cobrowsing, in-app screen control & session replays to guide users through support requests and get better insights into their issues.

Free Options

Launch tags:Customer Success•Analytics•Customer Communication

Launch Team

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Promoted

Amazing product, great support and compelling to work with a highly motivated team. Can’t recommend Fullview enough 🔥

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2yr ago

Fullview

Maker

@emil_pfeiffer_stenbog1 That is awesome to hear thank you so much for support and feedback!

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2yr ago

Fullview

Maker

@emil_pfeiffer_stenbog1 Thank you so much for your support Emil!

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2yr ago

Seedsummit

Congrats on the launch @danielbakh, Dorin & team! You've built an awesome product that truly has the potential to revolutionise the way customer support teams operate.

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2yr ago

Fullview

Maker

@siahouchangnia Thanks a lot for your support Sia!

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2yr ago

This is a problem worth solving - imagine you do not have to spend frustrating back and forth with customers on steps to duplicate the problem - you can simply tell the customer I am pulling your log files when you ran into the issue and share those steps and files with your engineering team. Now that is the customer experience all products should aim to provide. Well done.

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2yr ago

Fullview

Maker

@emre_tekoglu1 Hey Emre! That is exactly what we aim to provide all SaaS companies with! Thanks for your feedback and support.

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2yr ago

Next3 Offload - v3.0.10

thanks for published. Amazing! It's going to be super helpful for us,

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2yr ago

Fullview

Maker

@golaphazi thanks!

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2yr ago

By far the easiest (and fastest) way to resolve customer issues in record time! Great launch 🙌🏼

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2yr ago

Fullview

Maker

@thor_christensen Thanks a lot for the support and feedback appreciate it!

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2yr ago

I'd love to use this for my work purposes as every successful business needs this customer-centric approach that you've just made easy!

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2yr ago

Fullview

Maker

@jeorge28 Sure feel free to sign up and test it out! Thanks for the support

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2yr ago

Product Hunt

Congrats on the launch. This looks super feature-rich. How does this compare to others like Cohere (which was acquired by Ramp), @danielbakh?

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2yr ago

Fullview

Maker

@rrhoover Hey Ryan! Thanks, we're also excited to have launched on Product Hunt! The two products have a lot of overlap for sure, but we are focused on more mid-market and larger support teams where we believe a bigger impact can be made :-)

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2yr ago

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Maker Comment

Fullview

Maker

📌

🚀 Hey there, I'm Daniel Bakh, the co-founder & CEO of Fullview, and I'd love to share with you why my co-founder, Dorin Tarau, who serves as our CPO, and I embarked on this amazing journey to create Fullview, a company that's disrupting the old school screen control tools like Teamviewer (and more 🌟 ) for customer support teams. Let me take you through our journey and why we're so passionate about it. 💡 Our Background in Customer-Facing Roles: Before starting Fullview, Dorin and I both had extensive experience in customer-facing roles. We knew firsthand how challenging it could be to gain accurate context when customers reached out with problems. The constant back-and-forth, requests for screenshots, and the difficulty in recreating issues on our end were all too familiar. It was a frustrating process for both customers and support teams alike. 💪 Empowering Teams: Recognizing these challenges, we had a vision of empowering customer support and product teams in a profound way...with a modern and easy solution (no old school downloads like Teamviewer). 🔍 Contextual Understanding: With Fullview’s Cobrowsing (embedded screen control), Session Replays and Console Logs, we wanted teams to experience a whole new level of context when dealing with customer issues. No more guesswork or vague descriptions; now they can see precisely what the customer is experiencing in real-time and guide them through issues on-screen. This ensures that problems are understood with crystal clarity, eliminating the need for countless email and chat exchanges. 🎥 Session Replays for Comprehensive Insights: Fullview's session replays take contextual insights to a whole new level. Teams can literally watch the customer's interactions with their product step-by-step, just like a video recording. A familiar concept to some, Fullview takes a new spin on session replays by allowing for integrations with Intercom, Zendesk and a much easier UX/UI for non-technical users to navigate through…And with our cobrowsing baked in, you can easily jump into the live session with the customer in real time. 📋 Console Logs for Effortless Troubleshooting: If you do need to get technical, Fullview offers console logs for developers too!. These logs provide product teams with all the technical details they need to identify and troubleshoot issues swiftly, without having to burden the customer with questions. It's all about streamlining the process. 🤝 Collaborative Problem Solving: What truly excites us is Fullview's ability to facilitate collaborative problem-solving. With a comprehensive understanding of the issue and the technical details in hand, teams can seamlessly transition to a cobrowsing call. This approach not only speeds up issue resolution but also strengthens the bond between teams and users. ⏱️ Speeding Up Support: By incorporating features like cobrowsing, session replays and more, Dorin and I are on a mission to help customer support and product teams deliver solutions faster than ever before. No more waiting for screenshots or struggling to replicate issues. Fullview equips customer and product teams with everything they need upfront, ensuring a smooth and efficient support experience. 🌐 Our vision for Fullview goes beyond merely solving problems; it's about transforming the entire customer experience landscape. We want to make support more seamless, efficient, and user-centric. Together, Dorin and I are dedicated to redefining the customer support and product development game, one Fullview session at a time. So, if you're in search of a customer support and product development solution that truly understands your needs, look no further than Fullview. Dorin and I have poured our expertise and passion into creating a platform that empowers your teams and delights your users. Join us on this exciting journey towards customer support excellence! 💪🌐🚀 #FullviewJourney #CustomerSupport

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2yr ago

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Maker Comment

Fullview

Maker

📌

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2yr ago

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Fullview

Zero-download screen control for customer support

Zero-download screen control for customer support

Have a question about Fullview? Ask it here and get a real answer.

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Maker Comment

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Engineering & Development

LLMs

Productivity

Marketing & Sales

Design & Creative

Social & Community

Finance

AI Agents

Trending categories

Top reviewed

Trending products

Top forum threads

Have a question about Fullview? Ask it here and get a real answer.

Do you use Fullview?

Maker Comment

What's great

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What's great

What's great