Free open source clone of Help Scout: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
FreeScout is a fantastic product. It has saved me thousands of dollars over the last couple of years. It is infinitely customizable, and they have an add-on module for just about anything you need.
What needs improvement
The UI feels a little dated in some areas, but this is minimal.
Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money.
+1
Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money.
I love Freescout, Use it for multiple clients.
One downside is that the app is just the website on your phone and does not really work well.
It works but not as an App experience.
For the rest they do awesome and developing in it works good!
