FreeScout

Free open source Help Scout / Zendesk alternative

5.0•7 reviews•

26 followers

Free open source Help Scout / Zendesk alternative

5.0•7 reviews•

26 followers

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Free open source clone of Help Scout: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

FreeScout Reviews

Name: FreeScout
Rating: 5.0 (7 reviews)

The community submitted 7 reviews to tell us what they like about FreeScout, what FreeScout can do better, and more.

5.0

Based on 7 reviews

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Reviews

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Founder Reviews (1)

Other Reviews (6)

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•2 reviews

What's great

FreeScout is a fantastic product. It has saved me thousands of dollars over the last couple of years. It is infinitely customizable, and they have an add-on module for just about anything you need.

What needs improvement

The UI feels a little dated in some areas, but this is minimal.

vs Alternatives

Pricing and customizability.

Ratings

Ease of use

Reliability

Value for money

Customization

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3 views4mo ago

•1 review

Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money. +1 Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money.

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3 views12mo ago

•2 reviews

I love Freescout, Use it for multiple clients. One downside is that the app is just the website on your phone and does not really work well. It works but not as an App experience. For the rest they do awesome and developing in it works good!

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3 views2yr ago

•3 reviews

FreeScout is a useful free script for organizing your helpdesk. Very convenient functionality. I use it in all my WordPress plugins.

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1 view1yr ago

•1 review

Best opensource ticketing system I've used. Most importantly it has facebook integration. Also whats app, Telegram, Slack. No viber

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1 view3yr ago

•2 reviews

The best alternative to Helpscout, Helpwise or similar. Works great, and you don't need so much requirements on your server. There are a lot of then with an autoinstaller.

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1 view2yr ago