The world's first eco-friendly electric flosser that flawlessly & painlessly cleans your teeth in 60 seconds. 12,000 sonic vibrations/minute w/ fully compostable floss heads make flossing as quick & easy as brushing your teeth. Stop flossing. Start Flaüsing.🦷
My dentist told me I needed to floss more and I could never bring myself to fully commit, so I started searching for something that would work. I found Flaus online and bought it. Honestly, it works pretty good for me! I can floss my whole mouth way faster than I could before. Had a dentist visit recently and she said to 'keep doing what I'm doing' - which is much better than my usual feedback.
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I am a forever Flaus-er. As someone who has had gingivitis, gum health is very important to me. Since I started using Flaus, I have noticed that I floss more regularly. I have also seen a significant reduction in gum bleeding and tenderness.
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Bought this product 18 months ago and we've been told "your product is shipping real soon!" almost every month since.
They've still not shipped it and continue to push this narrative because they think its what we want to hear. Its incredibly frustrating being told a lie every single time just to keep you sweet. Such an awful strategy and demonstrates total arrogance.
Customer support takes around a week (and funnily enough they just repeat the above). Its genuinely quite comical st this point and feels like they're condescending you.
Stay completely clear from these guys - they do not give a damn about you
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Dear Luke,
Thank you for sharing your experience with us. We are incredibly sorry to hear that you had waited for your product for 18+ months and had been repeatedly told that it was shipping soon. We understand how frustrating that must have been to wait for so long.
We can only imagine how disappointing this has been for you, and we want to apologize the inconvenience it caused you. We assure you that this is not the kind of experience we aim to provide our customers with, and we take your feedback seriously.
We acknowledge that our customer support team's response were not helpful, and we apologize for any frustration they may have caused you. We are working very hard on refining our customer support team and we truly value each and every one of our customers, and we're sorry that it did not feel like that.
We hope that we have been able to make things right in these last few months and we would love to continue to hear from you about your Flaus experience - with the unit itself and with our customer support team. We are constantly learning and trying to implement feedback that is shared - we so appreciate you sticking with us on this journey!
Once again, we're so sorry for the inconvenience, and the amount of time and energy it took waiting. We appreciate you and your patience and understanding.
Thank you,
Team Flaus
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