used
Bought this product 18 months ago and we've been told "your product is shipping real soon!" almost every month since.
They've still not shipped it and continue to push this narrative because they think its what we want to hear. Its incredibly frustrating being told a lie every single time just to keep you sweet. Such an awful strategy and demonstrates total arrogance.
Customer support takes around a week (and funnily enough they just repeat the above). Its genuinely quite comical st this point and feels like they're condescending you.
Stay completely clear from these guys - they do not give a damn about you
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