Hi Product Hunt 👋 I'm Aqib, the maker of Flatfight. If you sell software, courses or memberships on Stripe, you know the dispute email: the payment plus a $15 fee leave your balance, and you have a few days to prove the customer really got what they paid for. Stripe's Smart Disputes can answer for you, but it keeps 30% of whatever it wins back, and it only sees what's in Stripe. The strongest evidence usually isn't in Stripe at all. It's that the customer logged in, used the product, finished the lessons or emailed support after paying. Flatfight pulls that in from PostHog, Segment, RudderStack, Teachable, Thinkific, Intercom, Help Scout or a CSV, adds Stripe's own data such as earlier undisputed payments for Visa Compelling Evidence 3.0, and builds a response that follows Stripe's evidence guidelines. What I cared about: • Honest scores. It tells you when a case isn't worth Stripe's $15 counter fee. • You stay in control. Nothing is submitted without your click (autopilot is optional, for strong cases only). • No cut of your money. $9 per won dispute ($19 from $100), nothing if you lose, or a flat monthly plan. • It works inside Stripe. The Stripe App shows each case on the disputed payment, and can stop a disputed subscription so the next renewal isn't disputed too. Connecting Stripe takes about 2 minutes, and you see a score for every open dispute without adding a card. I'd love your feedback, especially if you've fought Stripe disputes before: what evidence ended up mattering?

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p/flatfight

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23h ago

How do you handle Stripe disputes on a subscription or course business?

I m launching Flatfight tomorrow, a tool that fights Stripe chargebacks with evidence from your own product (logins, usage, lessons, support messages) for a flat $9 per win instead of a percentage.

Before launch I m curious: if you sell software, courses or memberships on Stripe, do you fight disputes or just accept them? What evidence has actually won you one? I m especially interested in fraudulent disputes from customers who clearly used the product.

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Flatfight

Win Stripe disputes for $9 a win, never a percentage

Win Stripe disputes for $9 a win, never a percentage

Forum Threads

How do you handle Stripe disputes on a subscription or course business?

Forum Threads

How do you handle Stripe disputes on a subscription or course business?