Launched this week
Feedport

Feedport

Stop guessing what users mean by 'it doesn't work'

5 followers

Ever received a bug report that just says "it doesn't work"? 😤 Feedport lets users record their screen and show you exactly what's broken. No more back-and-forth. No more guessing. One line of code. Video + screenshot + text feedback. $19/month for unlimited everything.
Feedport gallery image
Feedport gallery image
Feedport gallery image
Free Options
Launch tags:User Experience•SaaS•Developer Tools
Launch Team
PinMe
PinMe
Publish Sites in Seconds. Tamper-proof by design.
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What do you think? …

Mark Zchwarger
Maker
šŸ“Œ
Hey Product Hunt! šŸ‘‹ I'm Mark, and I built Feedport after one too many "it doesn't work" bug reports. **What inspired me to build this?** Last year, I spent 3 hours debugging a checkout issue. The bug report? "Button broken." That's it. No screenshot, no browser info, nothing. After going back and forth with the user 6 times, I finally figured out it only happened on Safari, only on mobile, and only after adding a coupon code. I thought: "Why can't users just SHOW me what's happening?" **The problem I was solving:** Most feedback tools give you screenshots. But screenshots miss: - The sequence of events (what did they click?) - Error messages that flash briefly - Loading states and animations - The actual user behavior Video feedback solves this. Users record their screen for 30-60 seconds, and you see EXACTLY what happened. **How it evolved:** I started building this just for myself. But when I showed it to other founders, everyone said "I need this." Originally, I was going to charge $99/month (like competitors). But I realized most startups can't afford that. So I made it $19/month for unlimited everything. Because feedback should be accessible to everyone. **What makes Feedport different:** āœ… Video feedback (30-60 second screen recordings) āœ… One-line integration (add in 2 minutes) āœ… Auto-captures context (browser, OS, page URL) āœ… Affordable ($19/mo unlimited, or free forever) āœ… No per-seat pricing (one price for whole team) **Try it:** There's a generous free plan (25 feedback/month, 5 videos). No credit card required. Would love to hear your feedback! (And yes, you can use Feedport to give me feedback šŸ˜„) What bugs are you struggling to reproduce right now?