Strong Disapproval of Unethical Business Practices
Dear Martin at Eventsframe,
I am writing to express my deep disappointment and disgust regarding your decision to close down our lifetime paid accounts and subsequently attempt to coerce us into paying again to access the software. This action represents a gross violation of trust and a clear display of unethical behavior on the part of your company.
As a long-time supporter and customer who invested in a lifetime subscription that has helped finance your company to grow, I feel betrayed and taken advantage of. Your company's decision to revoke access to services that we have already paid for is not only unjustifiable but also reprehensible. It demonstrates a complete disregard for the loyalty and support of your customers.
Attempting to force customers to repurchase a product they have already paid for under the guise of an upgrade or subscription renewal is nothing short of extortion. It is unacceptable for a company to prioritize short-term financial gains over the well-being and satisfaction of its customers.
I urge you to reconsider this decision and take immediate action to rectify the situation. Failing to do so will not only result in the loss of trust and respect from your customers but also tarnish your company's reputation irreparably.
I expect a prompt response outlining your plans to address this issue and restore our access to the software we rightfully paid for. Anything less would further confirm your company's disregard for ethics and customer satisfaction.
Sincerely,
Johnny Kang
Sadly, the company does not live up to the terms and conditions of their agreements. Expect additional fees, hidden charges and and changes that make existing customers accounts useless. If I could give the ZERO stars it would still be too high of a rating.
Gave it a test drive and all I can say is it is really "designed to be as simple as possible". I highly recommend it for educators and trainers as it will make their lives easier.
I have done dozens of events using several online ticking services, including EventBrite. If you have a high-ticket event, EventBrite will kill you on per ticket fees and will want to hold your money until after the event unless you pay them a higher percentage and pass a credit check. With EventsFrame, everything goes through your own merchant account, so you're in complete control.
If you do a lot of events, EventsFrame is definitely worth a look!
I have been using a lot of different wordpress tools for event management, but most of them are overly complicated. eventsframe pretty much nailed it. You can feel that the product is still new, but they are constantly making excellent updates and making the product more mature.
I really played with this as it looked so simple it didn't seem like it would work, but it does, especially if you run paid events. I'm super happy with it. People respond well to it.
