Launched this week
Enping turns any website into a feedback surface. Visitors point to the exact element, and every report includes the page, element, and state — no back-and-forth. Feedback lands on a real-time board, AI triage keeps it sorted, and confirmed bugs become GitHub issues automatically. One snippet, any framework. Safe on production: the widget loads only for people you allow.
@feldrok Interesting approach.
Looking at the site, I can see why capturing the exact element and state matters, but I’m wondering where teams draw the line between feedback and noise.
If you make reporting frictionless, do people start reporting every tiny thing and overwhelm the team, or have you found the opposite happens?
@josh_bennett1 Great question, Josh. We think about this as two separate problems: make it easy for the right person to report something, then make sure the team doesn’t receive raw noise.
So Enping doesn’t try to solve noise by making the reporter work harder. Access can still be controlled through authenticated reviewers or time-boxed reviewer links. Then the AI triage layer helps classify the report, clean up the language, detect likely duplicates, and either add new context to an existing issue or prepare a cleaner issue for the team or agent to act on.
That’s the agent-first part we care about: the report includes the exact element, page state, reproduction context, and structured metadata, so an agent can understand the work without a long back-and-forth. But teams still keep control over who can submit, what gets escalated, what gets merged, and what actually becomes implementation work.
So far, the bigger problem we see isn’t “too much feedback,” it’s vague feedback. Tiny issues are fine when they arrive with enough context to close, merge, assign, or fix quickly.
We’ve had Enping running on BetterOEM (an auto-parts marketplace we’re building) for a while now, so this isn’t launch-day enthusiasm. The concrete change: testers used to send us [“search is broken” / a cropped screenshot] and we’d lose few minutes reconstructing which element, which filter state, which browser. Now the report lands with all of that attached and we can act on most of them without a single follow-up. The “stop reconstructing reports” promise in the post is the real thing,that’s exactly what it does.
I've been lucky enough to work on several project with Dennis and Matias. I had access to Enping on various projects, where it felt like feedback on design, look&feel or actual functions was much easier and more intuitive for me to give. Doing screenshots, screen recordings, voice notes or even try to do a quick photoshop of what I would like to have fixed is definitely history!
Better for the devs, better for the clients - this looks like a win/win to me.
Good job guys
@philipp_roshan Always happy to work with you Philipp :)
What's the worst bug report you've ever received?
Mine was something like: "The page is broken."
No screenshot. No URL. No browser version. No steps to reproduce. Just that 😅
We spent more time trying to understand the report than fixing the actual issue.
how much time everyone here has spent playing detective before they could actually fix the bug.
@isaiasuziel This is actually the main reason we've built the enping solution for ourselves - then we saw how happy our clients were and how much faster feedback loops become and here we are today.