E-commerce Conversion Checklist

Thanks for letting us know about the situation. We were able to process the customer's refund a few days after they reached out to us, and we apologize for any delay or inconvenience they experienced. Our goal is always to make sure our customers are happy with our products and services, and we appreciate the opportunity to make things right.

Thank you for bringing this to our attention. After reviewing our email conversation, it appears that you found our E-commerce checklist to be useful but were not satisfied with our upsell product. We apologize for any confusion regarding our refund policy for the upsell product. It's important to note that we do not offer a money-back guarantee for the upsell product, as this is clearly stated in our policy. I'm sorry that I personally wasn't in that conversation, because I could offer you some compensation/offer you something in exchange. I appreciate your feedback and will take it into consideration as we continue to improve our products and services.

Thanks for reaching out! We're glad to hear that you're interested in our extended license. We don't currently have a discount code available for the extended license, but we do offer a special discount for customers who upgrade from the regular license to the extended license. If you purchase the regular license now and decide to upgrade to the extended license later, you'll receive a discount equivalent to the cost of the regular license. Let us know if you have any other questions or if there's anything else we can help you with.