DocWhizz

An expert AI assistant on your developer docs.

3.4•5 reviews•

13 followers

An expert AI assistant on your developer docs.

3.4•5 reviews•

13 followers

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Customer support tools

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AI Chatbots

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DocWhizz helps developer-focused companies create an AI assistant which is an expert on their documentation. With DocWhizz, companies can enhance their developer experience and minimize support efforts.

DocWhizz Reviews

Name: DocWhizz
Rating: 3.4 (5 reviews)

The community submitted 5 reviews to tell us what they like about DocWhizz, what DocWhizz can do better, and more.

3.4

Based on 5 reviews

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•1 review

It's great to see we’ve embraced the AI revolution with products like this. I think developer experience in general is undervalued, and speaking as a small business owner I know first hand how time consuming delivering technical projects can be. While I don’t currently have a specific application for this product, I know my devs would find it valuable if they encountered it while navigating the documentation sites of our vendors.

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2yr ago

•1 review

Extremely interesting use case for LLMs and generative AI. Providing accurate and timely responses to support queries can be a massive challenge especially for smaller teams. The demos I've run through have been v impressive - keen to dive deeper in how this could help in the sales enablement domain. The potential for streamlining our sales processes and providing a more dynamic customer experience is huge!

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2yr ago

•1 review

Doesn't really work. I tried understanding their own product and the answer I got was "can't help with this". Answers like a 2012 chatbot with preset answers. Best to not sabotage developer experience and lose customers with it. An example why calling every bare-minimum implementation of LLMs "AI" is a fad. I'd suggest this team to help developers in writing better documentation rather than this.

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2yr ago

Hey William, sorry to see that you've left this review. DocWhizz is a retrieval augmented generation (RAG) system. It can only answer questions based on information it is trained on. It doesn't seem that you have an account on our platform to be able to train and test this tool on a more comprehensive set of documentation. I'd be more than happy to help set you up? A more comprehensive demo of the tool might help change your mind on how it can benefit developer experience.

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2yr ago