Directly

Directly

Intelligently route helpdesk tickets to your expert users

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Directly is a leader in support automation, helping enterprise companies launch and train virtual agents with our expert-in-the-loop AI platform. Instead of only addressing the easiest FAQs, enable your virtual agent to handle far more volume.

Directly launches

Launch date
Directly
Directly Customer support automation with virtual agents

Launched on April 29th, 2019

Directly
Directly Intelligently route helpdesk tickets to your expert users

Launched on June 10th, 2015