Deskcord.chat
A widget to chat with customers from your Discord server
2 followers
A widget to chat with customers from your Discord server
2 followers
Turn Discord into your support desk and chat with your customers. Embed our chat widget in 5 minutes and let your customers reach out to you directly to your server. Every conversation in the widget becomes a Discord thread. Unlimited seats, unlimited domains. Deskcord is built for solo founders and small teams. Skip the bloated and expensive tools and get closer to your customers from the comfort of your Discord server. Deskcord is an alternative to the giants like Intercom, Crisp or Zendesk.
Hi everyone! 👋
I'm Maxime, and I built Deskcord because I was tired of big, bloated and expensive customer support tools. I realised that most people here are either indie developers or work in really small teams. We certainly don't need hundreds of features for these tools and don't want to be spending any more than we should for those.
With that in mind I tried to design a tool that I would love using myself. I didn't want to have yet another dashboard opened in my browser and a whole new set of notifications to keep track of. That's when it hit me. I'm a long-time Discord user and enjoyer. This is my main channel of communication and it is always somehow opened on my laptop or my phone. Why not use it as my support desk, then?
This is why I built Deskcord. It turns Discord into your support desk. Drop a small widget on your site, and every customer message becomes a thread in your Discord server. You reply from the Discord app: mobile, desktop, wherever. No separate login, no new tool to check.
I wanted to make it affordable and straight to the point, because you should be spending your time and money on your products, not on customer support. Deskcord has flat pricing, not per-seat: $4.99/mo solo, $19.99/mo for unlimited team members.
Even better, a single subscription lets you install the widget on an unlimited amount of domains! Are you a indie hacker in search of your next breakthrough? Got 10 products running in parallel? With a single Deskcord subscription, you can set up all your domains with our chat widget.
It installs in a few minutes too! Add the bot, grab the widget snippet, paste it on your site and be done with it.
Would love your feedback, especially if you're currently overpaying for a support tool you barely use. Happy to answer anything in the comments!