Deel

Your Forever People Platform

4.7•251 reviews•

1.7K followers

Your Forever People Platform

4.7•251 reviews•

1.7K followers

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Payroll software

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Remote workforce tools

•

Hiring software

From small teams to Fortune 500 companies, Deel streamlines hiring, managing, and paying global teams with industry-leading speed, flexibility, and compliance built to scale and grow with every business. Deel has 35,000+ customers worldwide, including Nike, Revolut, Shopify, Better Help, Intercom, Product Hunt, Klarna, and Bitpanda.

Deel Reviews

The community submitted 251 reviews to tell us what they like about Deel, what Deel can do better, and more.

4.7

Based on 251 reviews

Review Deel?

Deel is praised for its user-friendly interface and efficient global payroll management, making it a preferred choice for companies like

Cal.com

. Users appreciate its seamless onboarding and payment processes, with many highlighting the platform's ability to handle international transactions smoothly. However, some users report issues with customer support and service reliability, particularly concerning payment delays and communication. Overall, Deel is recognized for simplifying global hiring and payments, though improvements in customer service could enhance user satisfaction.

+248

Summarized with AI

Pros

excellent customer support (46)

user-friendly interface (44)

contractor management (26)

fast payment processing (23)

international hiring (23)

global payroll (20)

multiple withdrawal options (17)

compliance support (15)

easy onboarding (9)

intuitive platform (9)

Cons

slow customer support response (10)

lack of transparency in fees (3)

complex withdrawal verification (2)

inaccurate invoicing (2)

outsourced services (2)

poor platform integration (2)

Pros

Cons

Reviews

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Founder Reviews (16)

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Other Reviews (235)

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used this to build

Cal.com Routing

(588 points)

•15 reviews

For being an incredible launch partner of Cal.com Routing and powering all of our HR infrastructure. Without Deel we couldn't ship as fast with our global team as we are today.

What's great

international hiring (23)

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11mo ago

ClassPoint

•1 review

Deel is great! It makes international hiring & projects easily manageable. Such a user-friendly interface too!

What's great

user-friendly interface (44)international hiring (23)

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1 view2yr ago

Deel

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

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2yr ago

Chepo

•13 reviews

Terrible customer service, and using Deel is a nightmare. One of my payments became stuck, and I've been following Deel for the last six months, but they're still asking the same query that they've been asking for the previous six months instead of resolving the issue. I've spoken with over 20 customer service executives about the same issue from the beginning; they don't even have the data to know about the current problem. They prefer not to work on it rather than waste our time. My worst experience with Deel was that I wasted my time describing the same problem 100 times in separate tickets and emails. My firm is likewise pursuing them to address the situation. I've never had a bad or poor customer experience from any company except Deel.

What needs improvement

slow customer support response (10)

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4 views3yr ago

Deel

We appreciate you taking the time to share your experience with us and we are sorry to hear that you had an unpleasant experience with Deel. Your feedback is important to us and we thank you for bringing this to our attention. We are glad that our team was able to help resolve the issue you faced and apologize for any inconvenience caused. We understand that your expectations were not met and we assure you that we value all feedback and will utilize it to enhance our service.

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2yr ago

•1 review

My company paid out my salary in the 15th of September. It got withdrew on the 19th please tell me why it’s the 4th of October today and there’s still no sign of me receiving my salary. Customer support is arrogant and unhelpful. Im convinced they are scammers because how can someone’s salary just disappear and none of you know where the money went????

What needs improvement

slow customer support response (10)

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3yr ago

Deel

Thank you for taking the time to share your experience with us. We're sorry to hear that you had a negative experience with Deel, and we appreciate you bringing this to our attention. Our team was able to assist you in resolving the issue you faced, and we apologize for any inconvenience this may have caused. We understand that your experience with us fell short of your expectations, and we want to assure you that we take all feedback seriously and will use it to improve our service.

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2yr ago

•2 reviews

I had a MAJOR issue with Deel on my salary and taxes. But they helped me during the vacations and solved the issue. I am satisfied as of now with their service.

What's great

excellent customer support (46)

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2yr ago

Deel

Thank you for sharing your experience with Deel. We understand the frustrations you have encountered and apologize for any inconvenience caused. We take your feedback seriously and want to address your concerns promptly. We would like to confirm that our Payroll Manager has been notified about your situation and has reached out to you to set up a call. They are eager to discuss your concerns in detail and work towards finding a satisfactory resolution. We appreciate your patience and willingness to communicate with us. Rest assured, we are committed to rectifying the issues you have raised and providing a better experience moving forward. Please check your email for further correspondence from our Payroll Manager to schedule the call. We look forward to connecting with you soon and finding a suitable resolution. Thank you again for bringing this matter to our attention.

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2yr ago

•1 review

Deel's recent decision to push back the end of contract payment has left me feeling disappointed and frustrated. As a user of their services, I expected them to fulfill their promise of timely payments. However, by extending the payment date to the end of the month, Deel has shown a lack of commitment and reliability. This unexpected delay has caused financial uncertainty and raises concerns about their overall trustworthiness as a service provider. I hope Deel addresses this issue promptly and takes steps to regain user trust.

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2yr ago

Deel

Hi Julien! Thank you for sharing your experience with us. We're sorry to hear that our service did not meet your expectations and we appreciate you bringing this to our attention. Our team is going to call you to make sure we are on the same page! Your feedback is valuable to us and we will use it to improve our service. We apologize for any inconvenience caused and we hope to have the opportunity to make things right. Thank you again for taking the time to share your experience with us.

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2yr ago

•1 review

I’ve used Deel in the past. Smooth processing and management of contracts, along with timely disbursement of money. UX is cherry on cake! Would recommend!

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2yr ago

Deel

Hi there! Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, The Deel Team 🚀

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2yr ago

•1 review

Hi. For me it very easy platform and user-friendly. In the past, there were some issues with transfers via SWIFT to my country account, but now, you have implemented the transfer to a bank credit card with a minimum % fee, so it very easy and fast way to withdraw the money - a few seconds and that is all. Thanks for this new future.

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2yr ago

Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future!

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2yr ago

•1 review

One of the Best third party payroll system. Easy to setup and Easy to use. The UI is clean and not confusing at all so that you can navigate easily. I generally get my money in 2 working days even though they show about 7 days time. So it's good that payments are on time which is obviously the main thing here.

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2yr ago

Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We're committed to providing excellent services and appreciate your feedback.

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2yr ago

•1 review

I've been using it for a year and a half and so far, so good. I always received answers and help when needed. Just miss the credit card for my country.

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2yr ago

Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

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2yr ago

•1 review

Deel has revolutionized our approach to managing a global remote team, streamlining everything from compliant contract creation to automatic payroll processing. Its intuitive interface, coupled with flexible payment options and automated compliance checks, has significantly reduced our administrative burden, allowing us to focus more on business growth. What really impresses us is their outstanding customer service, which always ensures a prompt and knowledgeable response to our queries. Overall, Deel is an indispensable partner for businesses navigating the complexities of international operations, making it a highly recommended tool in the era of remote work.

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2yr ago

Deel

Thank you for taking the time to share your positive experience with our platform and customer service team. We are delighted to hear that you found our platform easy and convenient to use and that our customer service team was able to provide you with the assistance you needed. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thank you for choosing Deel!

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2yr ago

•1 review

The issue I had was resolved by the team. Special thanks a lot to Jessa Jane Galinato. I think they should have more coordination on any Issue raised by a customer, and always have a sync when providing responses to a customer

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2yr ago

Deel

We appreciate you bringing the situation to our attention. Our team has contacted you to further understand and address your concerns. We value your feedback and want to ensure that we provide the best service possible. Thank you for your understanding and we look forward to hearing from you.

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2yr ago

•1 review

I really really wanted to like Deel, when I was signing up it all seemed so perfect, like one of the most needed solutions out there any maybe they figured it out. Unfortunately the only thing they figured out is what to say to get you to sign up, once you are a customer they simply disappear. I have a small startup with a small team, we counted on Deel to help with HR & Payroll and were excited to partner with them. Since, we have had nothing but countless issues, they charged me fees for services I never received and worst of all they made up their own tax law and are withholding a large chunk of our payroll. These might be honest mistakes, the problem is there is nobody to talk to you. They can ignore your msgs for days on chat, I have emailed over 15 (!) individuals within the company, most never respond, the ones that do will apologize and tell me they are looking into it but nothing gets resolved, ever. I have ongoing issues that started in April, I get the same templated answers every time I try to follow up and that's in the rare event that someone acknowledges my emails. My advise is to stay far away from this company, many businesses mess up but these guys won't own their mistakes or try to actually fix anything. There is no one to talk to but a team that will tell you they are working on your issues. As a startup we have many vendors, partners and companies we work with. Deel has been absolutely without a doubt the worst company I have dealt with in both my personal and business accounts. This is like a really bad car dealership, all nice before you buy, once you give them money you no longer exists. I hope Deel greatly enjoys all the money they took from our company and that they at least feel good because we certainly don't.

What needs improvement

lack of transparency in fees (3)slow customer support response (10)inaccurate invoicing (2)

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3yr ago

Deel

We apologize for the negative experience you had with Deel and the inconvenience it caused. We understand your frustration and want to assure you that we take customer feedback seriously. Since your review, we have made significant improvements to our processes and customer support. We have strengthened our communication channels and increased our responsiveness to ensure that no customer concern goes unaddressed. We value your feedback and are committed to ensuring your satisfaction. Thank you for your understanding, and we hope to have the opportunity to assist you better in the future. Please don't hesitate to reach out to our support team directly by submitting this form https://help.letsdeel.com/hc/en-... in case you have any questions.

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2yr ago

Deel

Your Forever People Platform

Your Forever People Platform

Deel Reviews

The community submitted 251 reviews to tell us what they like about Deel, what Deel can do better, and more.

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Engineering & Development

LLMs

Productivity

Marketing & Sales

Design & Creative

Social & Community

Finance

AI Agents

Trending categories

Top reviewed

Trending products

Top forum threads

What's great

What's great

What needs improvement

What needs improvement

What's great

What needs improvement