Dashly

Increase the number of leads and sales from your website
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What do people think of Dashly?
The community submitted 172 reviews to tell us what they like about Dashly, what Dashly can do better, and more.
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Overall ratings
6 ratings
Rated highly for:
Customer support
Company mission
Pricing
Feature set
Ease of use
Design

172 Reviews
Sumeet Mahendra
I love the new Design and UX but Dashly.io still lacks many, yes many essential features which are available in many existing and even newly launched chat support tools. Some missing key features are as follows: 1. No HTML view and all HTML email replies are getting skweded (I've reported in depth to your team) but you people didn't built this in last two years. 2. No auto merging of the conversation from same sender. 3. No receipt tracking or confirmation. 4. No in-built doc/pdf viewing setup. 5. You cannot add a user manually and send the email campaign (bulk upload is effort consuming). 6. No data validation in the Bot. 7. The lazy and last loading feature in the chat widget to speed up the website. 8. No multi-lingual support. 9. No conversation/comment based replying feature.
Great customer support
Too expensive
Missing key features
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Александр Асланьян
It's good app, I like it!
Great customer support
Easy to use
Cost-effective
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Alex Brylunov
Good visual design
Easy to use
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Aleksei Shabalin
Great company, which great products!
Great customer support
Easy to use
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Greg Orlov
We have used Dashly for our education project. I liked that you can create pop-ups and emails on custom events without any developers. I can change these sales and supports mechanics whenever I want. For my growth-team, this is the most important value, cause we need to change our communication as soon as possible. So, it's reduces the experiment time from 6 to 2 weeks.
Positive company mission
Great customer support
Cost-effective
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Roman Eaton
I am very proud to be be the part of the team and its new philosofy. This release is not about only about new product features - it is our way to manifest our vision on communication between buisnesses and their customers
Positive company mission
Great customer support
Cost-effective
Strong feature set
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Thank you, Roman! I'm so excited too:)

Zlata Cher
Recommended this product
I truly like their chatbot, it is easy to built and it does not irritate users cuz it looks unobtrusively. Pros:Personally my business used to be with Dashly because of their chat, our traffic is not that big but at the same time we don't have a Chat Operator position. Instead, there are 3 people who wear several hats at work so in general we need 3 Agents to connect to Dashly. They did not charge for any, that is an advantage. We are on Business Chat Plan, so we can not get much of analytics. If we upgrade our plan, this feature will also be available, I gues,, I will comment on it later if I decide. Cons:What I did not really like is that they are not with MD365, guys, do sth with it!
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DRBRAND AGENCY
Recommended this product
Review of Dashly Chatbot
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Peter Hons
Recommended this product
Review of Dashly Chatbot
I love Dashly, it is such a solid and professional business system,. The chat feature is just one of many. I am still learning and discovering more about it. Over the last year now the updates and added new features have been excellent. Support is superb. They keep on surprising me with all the quality of new ideas. Absolutely recommend this.
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Melinda Alton
Recommended this product
Review of Dashly Chatbot
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