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Get the playbook to grow faster. It's full of tips for your sales funnel:
🕵 Capture the leads
🆙 Convert them into signups
👨‍🏫 Onboard them
💸 Grow trial-to-paid conversion rate
📈 Increase ARPA
👬 Involve users in product development
🔻 Reduce churn rate
Reviews
  • Arpit C
    Arpit CCommunity and Growth at Integromat
    Pros: 

    The idea of creating a Playbook like this

    Cons: 

    It's a poor read, very amateurish

    It's always good to see such resources being produced but I feel there's too much focus on marketing the resource and a lot less focus on the actual content. Hope this is seen as positive feedback.

    Arpit C has used this product for one day.
  • Nekamenskaya
    NekamenskayaGreen and healthy
    Pros: 

    Simple guide, where you find clear steps to make your marketing strategy awesome! Just read it and the do it.

    Cons: 

    I think it's not a full list of scenarios and you can always add something new to the book.

    Beside that it has simple structure of each chapter, so you'll not be lost in the book. And soooo many beatiful and cute illustrations! I definetely would like to get a print version.

    Nekamenskaya has used this product for one week.
Discussion
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Gautam Jain
Gautam Jain@gautam__jain
@roman_eaton Great and handy resource ! :)
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
@gautam__jain thanks Gautam, excited to know your feedback after you read this
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
Hey everyone, I’m Roman, PM at Dashly.io. First of all, thanks to @chrismessina for supporting Dashly with every launch. We have spent a couple of years providing SaaS teams with a tool to improve their customer’s journey. This book is a compilation of the best action plans that these teams use. So we collected their tactics and described it in details going from the lead capturing to the fighting with churn rate. We have already received positive feedback from Customer Success experts on SaaStr and Startup Grind Global. Looking forward to hearing yours! The book is available in PDF.
Rihab Zaidi
Rihab Zaidi@rihab_zd · Marketer at Augmania
@chrismessina @roman_eaton Congrats! As a marketer, I seem to never get enough of SaaS playbooks, tips and hacks on the customer journey. Your playbook looks promising, structured and well searched. Hope I will find something different and more useful than the bunch of articles I saved somewhere about SaaS Marketing, will sign-up and wait for my copy :))
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
@chrismessina @rihab_zd thanks Rihab! Happy to hear that. We're working on the next part of this book, to share up-to-date marketing tips. BTW, if you have some ideas or struggles on product marketing our team will do the best to be useful for you 😉
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
Thanks @lubo, for your upvote, waiting for your feedback on the book after the first glimpse. BTW you have the best nickname!
Lyubomir Hristev
Lyubomir Hristev@lubo · Customer Success Manager @ Gtmhub
@roman_eaton, thank you! Will definitely let you know when I read it!
George
George@igor_kondratov · marketing
Hi! Up until recently we were getting most incoming requests from chat on our website, but now customers tend to use other channels. Can you advise on best practices for handling those channels?
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
@igor_kondratov we're working now on the next part of this book. It will include more channels and also workflows how to build the communication along all the channels. BTW, our team is ready to help with your case. WithDashly you could connect many channels to have all the conversations in one place
Toi-chi
Toi-chi@toi4eg
Wow, such a cool book! It's greate you guys sharing your experience with others like that. Seems like a very versatile scenarios usage, guess it could be usefull not only for a startups but for a more developed companies too. Just a thought - I bet you have a lot of exp in ecommerce too, seeing as the whole email, popups etc. business is more than relevant for them. Have you thought about making a playbook for them too?
Roman Eaton
Roman EatonMaker@roman_eaton · 🔥Make your customer journey better with
@toi4eg thanks, appreciate your feedback. Yeah, our product is for both SaaS and e-com. Now we're focusing on SaaS, but stay tuned! Something sweet and e-commerce is coming 😉