Crisp
Give your AI customer support experience a human touch
4.8•32 reviews•2.8K followers
Give your AI customer support experience a human touch
4.8•32 reviews•2.8K followers
Discover our AI-first customer support platform. Crisp brings inbound messages (think chat, emails, whatsapp, phone calls & more), AI agents (powered by Hugo, the AI Agent for customer support), workflow automations, knowledge base, multiple integrations and customer analytics together in one powerful workspace. Resolve conversations faster, reduce support workload, and keep the human touch at scale.
Crisp Reviews
The community submitted 32 reviews to tell us what they like about Crisp, what Crisp can do better, and more.
4.8
Based on 32 reviews
Review Crisp?
Reviewers mostly see Crisp as a capable support tool with strong day-to-day value: reliable chat, useful tags and search, customer context, channel centralization, and good customization come up as clear strengths, with some users also praising its pace of product innovation. But the feedback is not uniformly positive. Others report sharp frustrations with account suspensions, unclear verification blocks, awkward UI actions, and needlessly complex setup for some API and newsletter tasks. The bot, in particular, draws criticism for rigid limits and weak handling of unexpected replies.
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