Clerk - SMS for Slack

A very bad start for me here. I met with the manager a while ago and talked about adding this service to my services. It took me a while to make things happen. I signed for it today even after finding out that they updated their prices and policies and the current deal turned to table for me. They offered a discount for good faith and made the deal. The platform didn't work and I wasn't able to send texts. After waiting on the chat for hours to get someone to help, finally I got a response just before the end of the day. Their support representative just disappeared at the end of his shift leaving me hanging with no solution. I waited for more than an hour and a half while they say that the reply immediately. After I paid for my unlimited plan they left me without a solution. This is definitely not a good support.

This is an amazing product!