ClearFeed

Name: ClearFeed
Rating: 4.91 (11 reviews)

Convert Multiple Slack Channels into a Shared Inbox

4.9•11 reviews•

726 followers

Convert Multiple Slack Channels into a Shared Inbox

4.9•11 reviews•

726 followers

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Team collaboration software

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Customer support tools

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Slack apps

Tired of keeping track of requests across Slack channels? With ClearFeed, you can: manage a shared queue of requests across channels, respond within SLAs, convert requests to tickets/issues, broadcast messages across channels and more.

Free Options

Launch tags:Slack•Productivity•Customer Success

Launch Team / Built With

Tines The single, secure environment for agents, apps, and automations.

Promoted

We use Clearfeed at Teleport's 100+ slack channels in our community workspace. It's a must have for any company supporting customers in Slack. We replaced our home-grown support bot in days with Clearfeed and never looked back. Now our customers don't need to mention any bots and can be sure that Clearfeed will detect their request and always follow up. We also love Clearfeed's Zendesk integration and triage functionality.

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3yr ago

ClearFeed

Maker

@aleksandr_klizhentas Thank you so much for your enthusiastic comment, Aleksandr! 🤗We appreciate your excitement and support. While we may not be from Hollywood, we're passionate about creating remarkable products.🤠 🤭

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3yr ago

Congrats team Clearfeed on the launch! For any SAAS company supporting customers on Slack threads, CleadFeed is a must have. Joy, Ankit and the team have been quick and agile while building and launching feature requests for new use cases. The job of a CSM leader becomes significantly easier with the use of ticket creation and a holistic view of service metrics.

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3yr ago

ClearFeed

Maker

Thank you so much Kshtij! @kshitijdixit9

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3yr ago

I really like it! This is definitely a big problem, Slack channels are getting out of hand and is just chaotic at this time, and the opposite of productivity.

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3yr ago

ClearFeed

Maker

@roberjet this made my day, thanks so much Roberto!

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3yr ago

Scaling slack connect channels posed a huge challenge to us and Clearfeed came out of the blue to help solve a few very important pain points: 1. Managing and triaging messages and requests from 100s of channels 2. Making sure people are on top of things 3. Defining and ensuring SLAs are met 4. Help maintain a single source of truth with our Hubspot account. Good luck and super excited to see the launch @joydeep_sensarma @ankit_jain23 🚀

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3yr ago

ClearFeed

Maker

@naveen_kumar72 so glad Naveen! Bringing all features together in a seamlessly integrated fashion is our mission.🚀

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3yr ago

We are a happy customer of Clearfeed. The world of support is clearly moving towards real-time! Clearfeed helps us organize these conversations and stay on top of them. Congratulations on the Launch.

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3yr ago

ClearFeed

Maker

@pravanjan_choudhury thank you, Pravanjan! We're happy to hear your feedback :)

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3yr ago

Love love love the triage feature! Seems like you have a game-changer for Slack on your hands. Congrats on the launch!

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3yr ago

ClearFeed

Maker

@notionbae thank you so much!

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3yr ago

HireOtto

Maker

@notionbae Thank you! We love love love seeing such positive comments!

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3yr ago

Congratulations on the launch Clearfeed team! The problem you guys are solving is one I relate to a lot and your approach to solving it is one that's smart and convenient. That's exactly the kind of product that users love. Best of luck and onwards and upwards from here 🚀

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3yr ago

ClearFeed

Maker

@justsarthak yeahhh! Thanks for the kind words Sarthak.

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3yr ago

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4.9

Based on 11 reviews

Review ClearFeed?

Reviewers describe ClearFeed as a practical, daily-use tool for teams doing customer support in Slack. They say it helps them stay on top of threads, detect requests without forcing customers to tag bots, track follow-up and SLAs, and handle support across many channels. Several highlight useful integrations, especially with existing support tools like Zendesk, plus triage and broadcast features. Users also praise the team’s responsiveness, late-night support, and willingness to customize. The feedback here is consistently positive, with no clear drawbacks mentioned.

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ClearFeed

Convert Multiple Slack Channels into a Shared Inbox

Convert Multiple Slack Channels into a Shared Inbox

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