Clay

The best way to discover, organize, and deepen relationships

4.2•29 reviews•

2.3K followers

The best way to discover, organize, and deepen relationships

4.2•29 reviews•

2.3K followers

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CRM software

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Social Networking

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Professional networking platforms

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A powerful tool to deepen your relationships across everyone you know. Integrate your accounts – LinkedIn, Twitter, Facebook, email, and more – then search, take notes, set reminders, and more.

Clay Reviews

The community submitted 29 reviews to tell us what they like about Clay, what Clay can do better, and more.

4.2

Based on 29 reviews

Review Clay?

Reviews praise Clay’s polished UI, intuitive setup, and helpful reminders and notes that make staying in touch easier. Users highlight strong multi-source contact consolidation and Nexus-assisted insights, with some calling it essential for personal networking. Common critiques include intrusive data permissions, long initial syncs, occasional sluggish Mac search, duplicates, token/credit friction, and limited Android support or bulk/merge tools. Several want cleaner AI behavior, better desktop UX, and more integrations and sharing options. Overall, sentiment leans positive, citing steady improvement despite onboarding and data control concerns.

+26

Summarized with AI

Pros

relationship management (8)

contact management (6)

clean UI (4)

notes on contacts (4)

AI integration (3)

easy onboarding (2)

reconnect cadence (2)

Cons

data consolidation issues (5)

limited data source integration (3)

UI issues (3)

duplicate contacts (2)

Pros

Cons

Reviews

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Founder Reviews (11)

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Other Reviews (18)

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•6 reviews

Downloaded Clay looking for a personal CRM. Firstly it asked for access to everything including my personal Gmail which felt really intrusive (and not just limited to contact scanning alone). Then it took almost 20 hours to sync the information because I have more than a decade of gmail history. Post which i found it recommending I reconnect with people like my cousin (who I whatsapp and therefore don't email very much). There didn't seem to be a clear layer on letting me choose who I can add / want updates on. So didn't end up really solving for my use case - basically ended up replicating Linkedin + my entire personal life on one platform.

What needs improvement

security concerns (1)data consolidation issues (5)limited data source integration (3)relationship management (1)

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17 views3mo ago

•1 review

Brilliant idea, poor execution. UI is brutal, duplicates will drive you insane, and they are killing this idea (and company) by not letting data out. Trying to build a walled CRM that is 20 years behind the basic functionality of your current CRM will be its demise. They essentially have created a feature, a much needed, brilliant feature of using AI to intelligently keep you building deeper relationships with your contacts. However, they’re forcing it as a full blown product, when it’s really a feature. They cannot and will not win moving people off their current CRM products for a single feature, no matter how good it is. Clay could’ve easily become this feature in every CRM in the world and become the most used CRM plugin on the planet with massive market share. Instead, they want to be a standalone CRM. Your current CRM will probably duplicate this feature at some point and we will watch Clay burn all of their investor’s money into the ether. Sad to see. Smart idea, poor execution. If their average user is logged in less thsn 180 mins a day, they should be hearing the death rattle and go do a deal with every CRM possible asap. Or skip them and let zapier send the insights outbound on the paid plan and watch sales and user engagement skyrocket immediately.

What's great

AI integration (3)

What needs improvement

duplicate contacts (2)data consolidation issues (5)UI issues (3)

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15 views2yr ago

Clay

Hi Seth, we appreciate the passionate feedback on the space! Happy to chat through our roadmap in greater detail but our goal is to support people workflows no matter the tool or platform you use

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2yr ago

•35 reviews

The user experience, overall sentiment, and interface design in Clay are world class. It is an excellent relationship manager that helps you consolidate contacts, take notes, and remember when to reach out. It has a lot of useful features, such as reminders, search, contact updates, and more. I would like to see improvements in terms of bulk editing, sorting/filtering contacts, filtering out/archiving updates in the home feed, in-platform messaging/email, meeting scheduling links/embeds, more platforms (IG, Twitter, Threads, Polywork etc), native support for new contact creation for website leads in WP forms/popular form handlers, webhooks and integrations. Clay is an awesome platform with huge potential, I highly recommend giving it a try.

What's great

clean UI (4)reminders (1)search functionality (1)contact management (6)notes on contacts (4)relationship management (8)

What needs improvement

limited data source integration (3)

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9 views2yr ago

Clay

Thank you for the review, Steven! I really appreciate your thoroughness. Great feedback and feature requests too – we have been doing some thinking on filtering the Home feed, integrating more platforms, and bulk editing! Stay tuned.

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2yr ago

•5 reviews

I've been looking for such tools for a long time, since Contactually moved to personal CRM to a broker-focus CRM. Onboarding was easy although I had to switch to the Mac app to complete the LinkedIn integration. I really like the multi-platform play (Max, iOS, web app). I have only been using it for a few days so I cannot judge the "smart cadence" features and how good Clay is at surfacing connections to nurture. I have already used it to connect on Twitter with a business contact, without having to know he has a Twitter account. #win The missing killer feature, and it's a big one, is merge recommendations. Years of import/export of contacts from personal to professional has left me with lots of duplicates and I would pay for an easy way to clean this up. That was one of the good features of Contactually.

What's great

multi-platform support (1)easy onboarding (2)

What needs improvement

duplicate contacts (2)

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2 views3yr ago

•9 reviews

Clay is one of the best CRMs I’ve used. The UI is clean, and the features feel intuitive and well-thought-out. It makes managing relationships effortless. One thing I’ve noticed is that the Mac app search can be a bit slow at times. Not sure if it’s just me or a common issue. Overall, it’s an amazing product that keeps getting better. Excited to see how it evolves!

What's great

clean UI (4)relationship management (8)

What needs improvement

slow search performance (1)

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1 view10mo ago

Clay

Thanks so much Iroshan! Much more to come 🔥

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10mo ago

•12 reviews

- Visually stunning, straightforward interface - Reconnect cadence is flexible and very useful - Notes on contacts 🙌🏻 - Ambiguous AI features: maybe I'm not the target audience for this, but I haven't found and need to sort through my contacts in any way beyond groupings or notes

What's great

clean UI (4)notes on contacts (4)reconnect cadence (2)

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1 view1yr ago

•2 reviews

As a dedicated Obsidian user in the past, my encounter with Clay eliminated the need for anything else. Clay offers an extremely simple, minimalist, and user-friendly interface. Now, I can activate my notes directly from any application on my computer, effortlessly translating my thoughts into writing. Moreover, thanks to artificial intelligence integration, I have the freedom to intervene in my notes in any desired direction, and I can receive assistance in discovering the relationships between the notes afterward. This experience is truly astounding, and in my view, I no longer need anything else.

What's great

AI integration (3)clean UI (4)notes on contacts (4)

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1 view2yr ago

Clay

Thank you for this amazing review Mert! That means the world to us :)

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2yr ago

•2 reviews

Clay seemed like a wonderful idea, extremely useful for my work. But the high price and the absence of an Android app gave me some pause. When I signed up, I had a very negative onboarding experience. Using it is neither simple nor functional at all. Basically the only way to do things decently is by importing contacts manually one at a time. And since I am not a moron and use dozens of online services I also find Clay's amount of positive reviews suspicious.

What needs improvement

high price (1)no Android app (1)easy onboarding (1)data consolidation issues (5)

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1 view2yr ago

•2 reviews

Ok, absolutely love this because why was I trying to build a similar solution for myself using Trello and Notion and it was just not giving. Clay however does GIVE! It even has an AI buddy Nexus to help me make the most of my contacts and wow I did not realize I had so many! Networking level up

What's great

AI integration (3)contact management (6)Nexus AI buddy (1)

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1 view8mo ago

Clay

Thanks so much Justine!! 🙌🏽

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8mo ago

•1 review

Indispensable! Helps me keep track of my network and makes it look like I have a steel trap for a memory! I wish there were a little more flexibility around sharing notes about each contact with my team, but its definitely a best in class tool!

What's great

contact management (6)notes on contacts (4)relationship management (8)

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1 view2yr ago

Clay

Wow thank you so much Max! We're definitely working on improvements to notes that include better flexibility around sharing.

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2yr ago

Clay

The best way to discover, organize, and deepen relationships

The best way to discover, organize, and deepen relationships

Clay Reviews

The community submitted 29 reviews to tell us what they like about Clay, what Clay can do better, and more.

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