Circle is the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
The community submitted 15 reviews to tell
us what they like about Circle, what Circle can do better, and
more.
4.2
Based on 15 reviews
Review Circle?
Reviewers see Circle as a capable community platform that is fairly easy to set up and manage, with a familiar social-feed experience that can help engagement and reduce admin work. But the praise is uneven: some users say it takes extra effort to keep a community active off mainstream social platforms, while the sharpest complaints focus on slow support, awkward member experience, and missing Android app support. One founder, the maker of visionaryPass Painted, also praises live events, white-labeling, and fast feature updates, but finds pricing less friendly for smaller creators.
+8
Summarized with AI
Pros
Cons
ElevenAgents by ElevenLabsScale conversations without scaling your team
We just completed migration of our popular discussion forum community engagement platform to Circle. The only regret is not doing it sooner! Our primary goals are to make the user experience easier and more engaging, while simplifying administration. In less than a week more than 100 new members have joined us, and many have provided extremely positive feedback. Circle made setting up our new community platform quick and easy. And it provides our users a familiar social feed with simple ways to connect and engage with others, without any of the ads, distractions, or privacy intrusion found on social media.
What's great
easy setup (4)privacy protection (1)no ads (1)engagement features (1)community building (5)familiar social feed (1)
I like the platform itself so far, but I really need to complain about the tech support. - They are the slowest among any tech services that I have seen. I really I'm not used to their speed of replying to your emails and solving problems. I needed to have a test community deleted in order to set up my new one. It's sort of an urgent matter, and it took them more than 72 hours to complete...
Circle is clunky and awful for members to use.
It only has an app for Apple, not Android - they keep saying the Android app is coming. Even Apple users found it awkward. My 400+ member community declined because of the challenges with using the program.
Avoid.
If you have any problems, customer service help just ignore you. You'll need to email them around 6 times to get any response
What needs improvement
slow customer support (2)no Android app (1)awkward user experience (2)
We switched our small community for watch collectors from Slack to Circle in March this year. The all-in-one package is definitely convincing. I haven't been as impressed with a tool as I am with Circle for a long time.
Unfortunately, there is one major point of criticism for me and my community: the chat feature is simply not at the same level as the rest. In contrast to modern messengers, Circle is unfortunately still lagging far behind. I hope they will improve this feature asap.
I choose Circle because they always integrate the latest technologies. I love that we can white label our community and connect it to a domain of our choosing.
I tried it, easy to start, especially for individuals, unlike other platforms that are more tailored to businesses, but feels very limited as you grow.