Chatcare

Reduce your customer support volume by 60%

299 followers

Reduce your customer support volume by 60%

299 followers

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AI Chatbots

ChatGPT-powered chatbots for cost-effective, efficient, and remarkable customer experience.

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Launch tags:Customer Communication•Artificial Intelligence•Bots

Launch Team

MailChannels Email APISend transactional email with tenant-level abuse control

Promoted

Much needed product in customer support space to bring the super high cost. Generative AI transforming applications in ours lives and this product is great demonstration for the same. Chatcare does require a few enhancement and new features but good to start with. ✌🏻

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3yr ago

Chatcare

Maker

@neeleshbatham Thanks, appreciate the recognition of the need. Yes, quite exciting times, Gen-AI is transforming so many areas of our lives. You're 100% correct about the improvements, we are very early in our journey and we will learn from our customers and make it better. Please feel free to reach out to me through the support chat for any questions or suggestions.

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3yr ago

This will definitely reduces the dependency on the support team, using AI we can do much more new enhancements which we can't do with human interactions. Keep going Prasad!!

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3yr ago

Chatcare

Maker

@surendra_gokavarapu2 Thanks for your belief. Yes, most of the consumer companies have 100s of support reps. Most of their efforts go into answering repeated questions and solving common problems. Can't wait to see them transform.

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3yr ago

Kuasar Video AI

Congrats on your hardwork! Your innovation is a step forward in enhancing customer interactions, thank you

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3yr ago

Chatcare

Maker

@dilancelik thanks for your kind words 👋

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3yr ago

Congratulations on the launch! Nice design! I am curious how it understands whether the customer is satisfied with the contents it responded.

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3yr ago

Chatcare

Maker

@yj_guo thanks for the compliments. Yeah that's a great question, we are building a feature for users to rate the conversations soon

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3yr ago

Contentable.ai

Hi mate, congratulations on the launch. The Ui is pretty clean and simple similar to chatbase to some extent. Is there any feature which differentiates chatcare from chatbase

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3yr ago

Chatcare

Maker

@pratik_shelar87 thanks for the compliments.Like you rightly pointed out, the product at the base level is quite similar to chatbase. The difference is in the GTM/positioning, we are targeting e-commerce stores and we have a roadmap that reflects. I believe there are bunch of niche specific features that will eventually make Chatcare a better fit for.

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3yr ago

Unicorn or Bust

Super cool stuff mate! I appreciate the simplicity in your tool! I use Intercom and it's quite a heavy tool to navigate. Excited to see how this grows!

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3yr ago

💡 Bright idea

"Interesting, this truly holds great potential for streamlining customer support. However, I would love to learn more about it: - How do we ensure that the bot has access to comprehensive and up-to-date content to generate accurate responses? - Fine-tuning the chatbot's understanding of domain-specific terminology may be necessary. - If the bot heavily relies on ChatGPT-powered APIs, how does it handle availability and reliability? One more thing that piques my curiosity: How did the team arrive at the 60% reduction figure? 🤔"

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3yr ago

Chatcare

Maker

@rikashya Thanks for taking the time to think deeply about the product and ask those very interesting questions. 1. We have a way manual way through which you can re-index your content. We are also working on an Auto Reindex feature which will be launched very soon 2. Fine-tuning coming soon too 3. At the moment we are relying on ChatGPT but we are also actively exploring other LLMS for reliability.

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3yr ago

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