Chaport Live Chat

Modern live chat for websites.✨

7 followers

Modern live chat for websites.✨

7 followers

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Customer support tools

Grow your business with Chaport — modern live chat software for websites. Start talking to your customers today and increase your sales!

Launch tags:Mac•Messaging•Sales

Launch Team

Framer AI AgentsDesign and publish professional sites with AI

Promoted

Hills

Wow, never saw a chat for website copying that much Intercom's design. Even the animations! Don't you have enough imagination to build your own UI/UX? You should update the headline to "Intercom, but cheap and only for website chat".

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9yr ago

Chaport Live Chat

Maker

Hey @izemmour! I think we used the same Google's Material Design Guidelines (https://material.io/guidelines/) and we both did it well. And it seems that we both like Snapchat's chat icon placed in a circle 😉. We are trying not to reinvent the wheel and to make a chat widget that is understandable for customers. I, personally, think that many of UI designers should limit their imagination a little, but follow the guidelines and best practices more. p.s. Your headline sounds good 😀

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9yr ago

Fin

@izemmour @alex_shvalev lol

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9yr ago

@izemmour to defend the underdog, I think a lot of small businesses are looking for an elegant online chat and engagement solution that doesn't cost your soul. Intercom's solution can too bloated and expensive for many business to justify the price (especially since it constantly goes up with every new user). While I agree that the design may not be truly original, so are many other chat apps like Kayako, Freshchat, and more that all steal from Intercom's design. Intercom has simply become the standard -just like Apple did smartphones. Not sure reinventing the wheel would have been a successful move. I think @alex_shvalev is hitting a ripe market that wants this kind of solution.

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9yr ago

Chaport Live Chat

Maker

@izemmour There are so many Intercomers today with similar questions. Intercom’s city Dublin has become the most popular city in our today’s Google Analytics report 😂

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9yr ago

Frame.io

@izemmour @alex_shvalev Because they are preparing a lawsuit

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9yr ago

Tookapic for iOS

Is there a way to plug it into existing web app, so I can get user’s detail like username, email, paid/free plan, etc? It would also be nice to be able to customize auto invitations based on user’s browser locale, so I can for example greet them in polish.

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9yr ago

Chaport Live Chat

Maker

@pawelkadysz Thank you for the comment! In regards to your 1st question, our Javascript API is currently under development. We’ve exposed a couple of undocumented methods through which you can partly achieve what you need (i.e. pass non-custom user fields including name and email), however we are currently working on adding custom fields and documentation as well. As for your 2nd question, for now I can only agree that it would be nice 😀 We had been trying to implement it in the past, and are likely to return to this topic in future as multilingual support does not feel full until this point is implemented. 😀

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9yr ago

Tookapic for iOS

@wnaumov cool. The first thing is pretty much the only one that keeps me from installing this on stock.tookapic.com and upgrading right away ;)

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9yr ago

Chaport Live Chat

Maker

@pawelkadysz Good to hear it! Make sure to signup and we will let you know when this gets done! :)

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9yr ago

@pawelkadysz @wnaumov targeting users in their locale is a must :)

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9yr ago

Hey @alex_shvalev do you have any comparison table to other competitors up? Currently using Crisp - before Drift. What are the main differences except for the payment per seat? Best, Dominik

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9yr ago

Chaport Live Chat

Maker

Hey @dominikangerer! Sorry, we don’t have such table. The main difference is that Chaport is much more simple. We have beautiful apps for Mac & Windows and we’re trying to keep the UI as clean as possible. We’re building an opinionated software with minimum settings. Just paste the code and start enjoying the communication with customers like you are chatting with friends in your favorite messenger app.

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9yr ago

There

@dominikangerer @alex_shvalev Crisp.chat is just like that!

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9yr ago

@morajabi need to admit - i‘m really happy with it as well - setup for all our applications was also only about 5 minutes :)

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9yr ago

Crisp

@morajabi @dominikangerer Interesting. I'm Crisp.chat co-founder. I don't want to interfere with the post, but the first crisp version we made looked like the same: https://www.producthunt.com/post... It was two years ago.

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9yr ago

Chaport Live Chat

Maker

Hello Product Hunt, and thanks to @chrismessina for hunting us! We’ve been working hard for almost 3 years (initially we hoped it would take a couple of months 😃) and now we’re happy to introduce you to our new product! 🎉 We started Chaport with the vision of creating a beautiful, simple live chat for websites that should be of premium quality and at an affordable price. Of course, there is already Intercom on the market. We think it's great, but we don’t like its complexity and high prices with the audience-based pricing model. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms. Here are some of Chaport's key features: 💎 Premium looking chat widget that works great on mobile (even on unresponsive websites) 🖥 Beautiful desktop apps for Mac & Windows 📱 Full-featured mobile apps for iOS & Android 👥 Group chats 🔗 API and Zapier integration 🆓 Free plan for 5 operators with unlimited chats and history You can get 50% off with the PRODUCTHUNT50 coupon code. We’d like to make Chaport even better! Thoughts / ideas / questions? Please let us know 🙏🏼

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9yr ago

Looks cool! 😎 Congrats on the launch! What languages does your widget support? It’s written that you have a “multilingual” one

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9yr ago

Chaport Live Chat

Maker

@ilya_rudometov Thank you, Ilya! 😀 At this moment our chat widget is automatically translated into 9 languages: 🇺🇸 English 🇷🇺 Russian 🇪🇸 Spanish 🇵🇹 Portuguese 🇩🇪 German 🇫🇷 French 🇮🇹 Italian 🇳🇱 Dutch 🇹🇷 Turkish It’s easy to add more. We are adding new languages by request.

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9yr ago

@alex_shvalev Awesome! Will definitely try it on my website! Thanks!

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9yr ago

This looks promising. Been hopping around chat apps for our ecommerce biz for a long while now trying to find the right fit. Intercom is bloated and overpriced for us, while other solutions lack an elegance (especially on mobile) we're looking for. I'm signed up and excited to see how this compares. I'll leave a review soon! :D

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9yr ago

Chaport Live Chat

Maker

@gregstone14 Thank you! It's so nice to hear it! We'll be waiting for you review! 😀

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9yr ago

Love this - you implemented Google's Material Design Guidelines to a T. We'll be using this asap as right now intercom is too bloated for our early stage company. The design controversy in the comments is silly - customer service widgets that look like this have become a standard, and having something that looks familiar to the customer for us (as many others use intercom) is an advantage to us using Chaport. Thanks for the work!

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9yr ago

Chaport Live Chat

Maker

@macconnollyco Thanks! Looking forward to you becoming our customer! 😀

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9yr ago

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