Buy Me a Coffee

It's a sad fact, but this company is truly the worst I've ever seen on the internet. I registered on this site about 3 months ago. I received about 700-800 euros for the first month of using this site. Only a MONTH later I was able to withdraw this money. But now is not about that. A month later, namely a few days ago, I had a need to use this site again to receive payment for freelance services from one of the buyers. The amount of the one-time payment was 800 euros. I received the money, the amount, including commission fees, was about 760 euros. I immediately filed a withdrawal request. After some time (about a day) my account was marked with the following label: "This account has been deactivated. Please check your email for more information. Contact support if you have any questions.". But thing is... the main problem is that I didn't even get a single message from them, that is, they literally blocked my account with MY money without giving me any information. I wrote to their online chat on the site, immediately attaching all the proof of receipt of these funds (screenshots of the full correspondence with the buyer in Discord). A day later, I received a response from them: "Hey, thanks for reaching out! Let me forward this to our payments team and get back to you! 🙂". Another day passed, still no answer. Tomorrow and the day after tomorrow are days off, that is, I will not receive an answer for at least another 2-3 days. Just imagine blocking your partners who already had 10-12 trades 2 months ago without any problems. Just block them for no reason, without even notifying them by email. It is fantastic. Absolutely incompetent technical support, perhaps the worst technical support I have ever met, I have never seen anywhere that I can wait a week for an answer to such important issues. And I'm not even sure if I'm getting any specific answer to my question. I sincerely hope that at least the feedback on this site will help me solve this problem. I am a freelancer and I live off freelancing. If they solve my problem, then I will raise the number of stars to 4. Sorry, but I will never put 5 stars on a site like this. This is complete disrespect for your customers. I understand that in 2022 there are a huge number of scammers, but the main point is that if you block all accounts indiscriminately, then be ready to provide competent technical support that is able to resolve this issue in at least 1 day, not 1 week... One thing I know for sure: that was the last time I used this site.

Kofi, Cashapp, Crypto are all better than this. A sketchy company with poor customer service (based in the Phillipines). As poor as the alternatives are I can't say that BuyMeACoffee is any better. They are just as unaccountable as those other companies and frankly even worse. Your money might get caught in limbo or perhaps things will work perfectly. Payments to some creators work and some creators don't. All with no explanation, despite weeks of back and forth with customer service (text-based in the Philippines). I hope that some ambitious entrepreneur comes out with alternative to PayPal and the rest of the hopelessly unaccountable 100% remote companies like this.

HORRIBLE!!! I sent money to a YouTube friend in Mauritius, she didn’t receive it. I had to email this poorly run company more than 6 times to get a real Info. Then they told me they had refunded my money, only it’s not in my account. Looking more & more like a giant scam. If they don’t find my money, I will file a police report.

I love the idea of it and it’s quite useful.

Refuses payouts. Requires you to provide links to where you disply your bmc links but resets the text box each time failing to accept provided links.

I'm waiting for the deposit of the first donation I received 43 days ago (23 August). Answers from attendants take days and many are innocuous. And they don't say the payment problem. They canceled countless deposit requests without notifying me why I had to redo them. Now they want me to open a Payonner account to withdraw the donation. Problem that the donation amount is less than the minimum withdrawal required by Payonner in Brazil, which is 50 dollars. The frustration and discomfort is so great that I suggest not using this service Buymeacoffee.

Amazing product. We use it with pleasure, and we advise it to everybody. 10/10.

I have started using buy me a coffee and love how easy it is to use! Can't wait for new features and updates!

This company is a joke. After 2 years of having money transferred to my account, I am unable to withdraw them because they don't support payments to EU country Bulgaria. Imagine the scam in this stupid company.

BuymeaCoffee is Excellent Creators Place !!