Bugsee allows developers to see what led to bugs and crashes in live apps and eliminates the difficult, time-consuming task of bug and crash reporting.
Thanks for hunting us @hnshah!
Hi Product Hunters, this is Alex from Bugsee.
We’re stoked to be here today, so we’re offering a Product Hunt exclusive 30% discount to anyone who signs up today (no credit card required).
Bugsee is a bug and crash reporting tool for iOS and Android apps. Like a black box on an airplane, Bugsee locally records everything that the app is doing. Whenever a bug occurs, everything you need to debug has already been recorded and available in an easy to view format:
- Video of user’s actions + touch events (including in live apps)
- Network traffic (including body)
- Console logs (including print in swift on iOS10)
- And so much more…
Also, last month, CrashProbe — the ultimate benchmark for mobile crash reporters — named Bugsee as the #1 crash reporter for iOS — http://www.crashprobe.com/ios/
Technical stuff about Bugsee:
- Added with just one line of code
- Increases the app size by ~300KB
- Passes all App Store certifications (uses only public APIs)
- Does not slow down the UI of a live app
- Secure fields are obstructed in the video recording
- Does not stream, while requiring only ~4MB of local storage
- Has a negligible impact on battery life
- Documentation: https://docs.bugsee.com/
- Fully functional demo: https://www.bugsee.com/demo (no signup required)
Hope to hear from you all on how we can improve Bugsee.
Thank you!
PS: If you’re interested in one (or more) of our stickers — let me know and I’ll ship them to you right away https://twitter.com/BugseeHQ/sta...
PPS: If you’re curious about Bugsee’s backstory, here it is https://medium.com/@fishman/my-c...
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@fishmanalex Video capture has been a very helpful feature for diagnosing and managing bug reports. Thanks for building a great product and sharing your insights along the way!
@fishmanalex I can't wait to try this out! Non-iOS devs have no idea what a pain point remote debugging is. For example, here is our latest crash report from "the other guys": #788 - Foundation - _NSErrnoMessage. And yes, that is the entire message. Video is a game changer, really excited for this.
Bugsee helps you debug your app bugs much faster. It combines bug reports with video to actually show you exactly what your user's experienced in your app. Worth checking out if you have an iOS and/or Android app.
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A class dump shows that the iOS SDK borrows significant code from PLCrashReporter, protobuf-c, and HockeySDK... In some cases changing the copied class name (i.e. BugseePLCrashReport).
It seems that at best, consumers of the Bugsee SDK will be violating the license agreements for the above software packages, and at worst this seems to be outright code theft. Am I overlooking anything?
@sergiokrawchuk Hi, Sergio. Thank you for your comment. PLCrashReporter is pretty much the industry golden standard for implementing crash reporting, it is open source, has a very permissive license and is used by pretty much every SDK and app implementing crash reporting capabilities. In order to prevent collisions in linkage between different SDKs and let them coexist, PLC even has a built-in "namespace" mechanism for prefixing all the functions at built time, that is exactly what is used in prefixing all the functions with "Bugsee". protobuf has Apache license and is distributed as part of PLC. If there are any license violations we would be happy to look into them and fix asap, feel free to contact me personally at finik@bugsee.com or @finikk if you have any other concerns.
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We have been using Bugsee at EdCast for a few month now. By far, the fastest way to report bugs.
@michael_khait And it will get even faster, soon. Your feature request for being able to file bugs for web with screenshots and annotate them is still on our todo, we didn't forget. Stay tuned :)
@perpetuous Sergey, do you mind being the beta tester for these? Send me and email to finik@bugsee.com and you will be one of the first to know when we have something to show. Cheers!
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