MH

Instabug served us well for in-app bug reporting and user feedback in mobile apps. But when it came to service monitoring, analyzing Play Store/App Store reviews, and broader team collaboration, we had to rely on several other tools to fill the gaps—Sentry, Firebase Analytics, AnecdoteAI, etc.—which increased complexity and cost. With FusionSuite.io, we were able to consolidate most of those use cases under one platform. The access control features were especially useful, allowing us to assign roles and permissions based on team functions—making cross-team workflows more structured and efficient.

Bugsee was a helpful tool for video-based bug reporting and understanding the steps that led to crashes, especially in mobile apps. However, as our needs expanded—like tracking backend service health and consolidating public review analysis—we found ourselves managing multiple tools in parallel while incurring exponential cost. FusionSuite.io filled those gaps by providing a broader view of product health and issue tracking in one place. We particularly appreciated how easy it was to onboard teams and configure access roles, which helped structure how Dev, QA, and Product teams collaborate without stepping over each other.

We tried Raygun to get insights into crashes and performance issues, especially for our backend services and mobile apps. While it offers good crash reporting and monitoring capabilities, we found ourselves needing additional tools to cover other areas—like bug tracking across native mobile platforms and gathering structured public user feedback from app stores, backend services health monitoring - but it was all leading to a higher cost. FusionSuite.io helped us reduce that tool fragmentation. It gave us a centralized view of bugs, service health, and app reviews, which simplified our workflow. Role-based access controls also allowed us to clearly divide responsibilities between Dev, QA, and Product teams—improving coordination and helping us act faster on key issues.

While Sentry offers a strong set of integrations and has been valuable in our stack, we ran into challenges when it came to managing bug tracking across native mobile codebases and setting up browser extension support for web apps. Our team was also handling backend service monitoring and analyzing app store reviews—all of which had us relying on multiple tools like Instabug, Firebase Analytics, and AnecdoteAI alongside Sentry. FusionSuite.io offered us a more unified approach. It consolidated several of these capabilities into a single platform, which helped reduce complexity and overhead. The setup was smooth, and one of the practical benefits was the ability to define access roles and permissions tailored to Dev, QA, and Product team needs. That structure helped us stay aligned and better manage day-to-day execution across teams.

Our team was struggling with bug tracking, backend service health monitoring, and analyzing public reviews from the Play Store and App Store. We were juggling multiple tools—Instabug, Sentry, Firebase Analytics, AnecdoteAI—each covering a part of the puzzle but adding complexity, fragmentation, and costs. FusionSuite provided a more consolidated approach with a straightforward setup process. It helped us bring our Dev, QA, and Product teams onto the same page with streamlined workflows and clear visibility into product health. One of the added benefits for us was the ability to define access roles and permissions for different team members. It allowed us to manage responsibilities more clearly across Dev, QA, and Product teams, which helped improve coordination and day-to-day execution.