Second only to our own product, I have never become such a die-hard fan of a product as quickly and deeply as I have with Brainfish. Help documentation before Brainfish looked like: hours wasted writing or recording perfectly worded help guides, fear that as soon as we made something it would become outdated anyway and there would be a mountain of rework, delays in pushing new features due to worry of how customers could navigate and learn how to use it.
With Brainfish: Easy and fast to create or update help content, confidence our knowledge base can easily keep up with product changes and no delays to new features.
Brainfish is a game changer for fast-moving and complex software products. Their support is next level and our whole team (including the devs) are converts!