BoldDesk

Automate customer support with power of AI & automations

721 followers

Automate customer support with power of AI & automations

721 followers

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Knowledge base software

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Customer support tools

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Startup communities

Transform your business with BoldDesk AI-powered automations! Efficiently manage your support email, automate repetitive tasks, customize it to your business needs, real-time analytics, and publish self-help articles for your product.

Free Options

Launch tags:Productivity•Customer Success•Artificial Intelligence

Launch Team

Viktor.comAn AI coworker that actually does the work

Promoted

ProGPTs

CX is one of the most painful things of being a entrepreneur so this tool will help a lot 🚀 Congrats, good luck!

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2yr ago

BoldDesk

Maker

@andresolarte Thank you so much for your positive comment! We are glad to hear that you find this tool helpful for managing customer experience (CX) as an entrepreneur. Building and maintaining strong relationships with customers is indeed crucial for the success of any business. Wishing you continued success and smooth sailing in your endeavors! 🚀

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2yr ago

350+ E-Commerce Tools Database

Wow, a real competitor to ZD at a much more affordable price! Looks like a ton of integrations for ecom and other platforms. Congrats on the launch!

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2yr ago

BoldDesk

Maker

@anthony_latona Thank you for the enthusiastic feedback! We're thrilled to offer a compelling alternative to ZD at a more budget-friendly price. Your congratulations on our launch mean a lot to us!

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2yr ago

💎 Pixel perfection

Congratulations, BoldDesk team! As a regular user since the internal launch at Syncfusion, my experience with BoldDesk has been incredibly positive. At Syncfusion, we use BoldDesk to support tens of thousands of customers. I am pleased to report that everything has proceeded smoothly. We have also been able to integrate BoldDesk into our internal software systems using public APIs. BoldDesk’s high degree of customizability has been particularly beneficial, making it simple to adapt to evolving business needs. Furthermore, the versatility of BoldDesk has enabled us to deploy it as a customized sales CRM solution. This implementation has not only streamlined our sales processes but also resulted in significant cost savings, estimated to be in the hundreds of thousands of dollars annually. BoldDesk truly has the potential to transform the customer support experience, particularly for small and medium-sized businesses, at a fraction of the ever-increasing costs demanded by current market leaders. Once again, congratulations to the entire team on your remarkable achievement with BoldDesk.

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2yr ago

BoldDesk

Maker

@danjebaraj Thank you so much for your kind words and congratulations! We're thrilled to hear about your positive experience with BoldDesk, especially as a long-time user since the internal launch at Syncfusion. Your feedback on BoldDesk's potential to transform the customer support experience, particularly for small and medium-sized businesses, is motivating. We're committed to providing powerful solutions at a fraction of the cost, and we appreciate your recognition of our efforts.

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2yr ago

Congratulations on this launch! I really like the "Knowledge Base" feature, which allows users to quickly find answers to frequently asked questions. Could you provide more details on the "Smart AI Responses" feature? How does it assist in summarizing conversations and composing responses automatically? Thanks and good luck!

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2yr ago

BoldDesk

Maker

@daria_sokolovskaya Thank you so much for your congratulations and positive feedback! We're thrilled that you appreciate the "Knowledge Base" feature. Regarding "Smart AI Responses" The AI Response feature essentially reviews the entire conversation within a specific ticket, searches for answers in knowledge base articles, and then proposes a response. Article explaining this feature https://support.bolddesk.com/kb/...

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2yr ago

@bharatdwarkani Thank you! I will definitely check it out

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2yr ago

love the look and feature set! Huge congrats on launching this. One small suggestion: it would be even cooler if it had more integrations. What do you think?

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2yr ago

BoldDesk

Maker

@nagaraj_marichamy Thank you so much for your positive feedback and suggestion! We're thrilled that you love the look and features of our product. Integrations are indeed a great way to enhance functionality and user experience. We appreciate your input, and we're always looking for ways to improve. We are actively working to integrate WhatsApp, Facebook, Twitter (X) and many more in the upcoming year.

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2yr ago

Congratulations on the launch guys! It looks good! How you are differing from Zendesk/Freshdesk other than pricing?

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2yr ago

BoldDesk

Maker

@kailashp Thank you for your enthusiasm! we provide a comparable set of features at just half the cost. What distinguishes us from our competitors is our meticulous execution of these features. Experience it for yourself and feel the difference! With superior customization capabilities, enhanced branding support, and numerous user-friendly feature tweaks, we're committed to delivering an exceptional user experience. Explore the feature comparisons for Freshdesk and Zendesk alternatives on our website: https://www.bolddesk.com/freshde... https://www.bolddesk.com/zendesk...

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2yr ago

Congratulation for the launch🚀 It seems like a bold move to put the slogan on competitors, claiming superiority without comparing their features to yours on your landing page. Was this decision made by the marketing or product team?

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2yr ago

BoldDesk

Maker

@gamifykaran Thank you for the wishes. We do have a comparison page in our website https://www.bolddesk.com/freshde... https://www.bolddesk.com/zendesk...

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2yr ago

@bharatdwarkani My bad totally missed it 😅

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2yr ago

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