Launched this week
Most companies wire Claude or ChatGPT into Slack, email, calls, tickets, and their CRM over one singular MCP. That's raw pipes into scattered systems. The model reads a slice and guesses at the rest. BackEngine MCP connects to the same tools, but reads everything first, joins all of it into one permissioned record per account, kept current, so Claude and ChatGPT always work from the whole picture. Head-to-head: 67% fewer errors, 2.4x more key facts, 65% fewer tokens vs. direct connectors.
Looks very interesting, can I use this for CS and sales?
BackEngine MCP
@gabe_gottlieb yes anyone in a company can use and benefit from BackEngine's knowledge graph
BackEngine MCP
@gabe_gottlieb we have a prompt library with over 100 workflows mapped across both IC and managers in Sales, CS, RevOps, Product Marketing, Marketing, Product Management, Management/Directors. Happy to answer questions about any individual use cases as well
Very excited to try this. Getting Slack, Gmail, Jira, and Meeting notes into a singular repo is something I struggle with daily.
BackEngine MCP
@softwaregravy Thanks John, definitely reach out and we'd be happy to demo it for you.
Love this MCP service for my productivity!
BackEngine MCP
@abbie_wolf thank you so much Abbie!
It's great to be able to unify all of this data in one place (Claude) and then be able to interrogate it directly, or have an agent act on it! Great job!
BackEngine MCP
@jason_baron thank you Jason, we really appreciate it!