Rafaella Fontes

Rafaella Fontes

BackEngine MCPBackEngine MCP
Director Strategy & Ops
#923878256 followers100 following
#382Last month
332 KP
>10,000All time
360 KP
ZoomGoogle ChromeGmail
+3 stacked products

About

Always drink your own champagne VC → builder. From physical products (wine & champagne) to investing in tech across food/ag, supply chain, climate/energy, and dual-use. Now, back where it matters: building products with real GTM. Use what you build. Let others benefit too.

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Maker History

  • BackEngine MCP
    BackEngine MCPMake private company knowledge usable for AI
    Aug 2026
  • BackEngine for Slack
    BackEngine for SlackAccount prep, follow-ups, and customer insights in Slack
    Mar 2026
    • 🎉
    Joined Product HuntDecember 1st, 2025

Forums

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1mo ago

BackEngine MCP - Make private company knowledge usable for AI

Most companies wire Claude or ChatGPT into Slack, email, calls, tickets, and their CRM over one singular MCP. That's raw pipes into scattered systems. The model reads a slice and guesses at the rest. BackEngine MCP connects to the same tools, but reads everything first, joins all of it into one permissioned record per account, kept current, so Claude and ChatGPT always work from the whole picture. Head-to-head: 67% fewer errors, 2.4x more key facts, 65% fewer tokens vs. direct connectors.
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3mo ago

What are the 5 tools you simply couldn't do your work without?

This could be related to your industry, or even a side project you're working on.

Here are my 5 (I couldn't function without them):

  1. Grammarly proofreading my texts, not just posts, but also client communication

  2. ChatGPT / Claude mostly brainstorming, help with copy, and summarising

  3. Figma I can put the basic graphics together quickly.

  4. Translator sounds incredibly old-school, but English is not my mother tongue

  5. Gmail and not only for communication, but also for storing ideas and sending myself email reminders for posts

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6mo ago

BackEngine for Slack - Account prep, follow-ups, and customer insights in Slack

BackEngine helps GTM (CS & Rev teams) understand what’s actually happening inside their accounts, instead of relying on lagging indicators of account health. Our AI infrastructure extracts, routes and analyzes every customer interaction. So you can surface risks, product feedback, and expansion opportunities. Now with the Slack, teams can ask questions about an account or customer signal and instantly get the context they need to prepare for calls, resolve issues, run better renewals.
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