Launching today
AirKaren
AI that fights customer service for you
185 followers
AI that fights customer service for you
185 followers
AirKaren is the AI that fights customer service for you, completely for free. Tell Karen what went wrong with your flight, and she cites the regulation, files your claim, and chases down what you're owed. Karen will call customer support hotlines, send emails, and fill out forms so you never have to again. We're starting with airlines and expanding to other industries in the coming weeks.
A very cool service! During COVID, I spent dozens of hours trying to get refunds for canceled flights. It was an absolute nightmare.
By the way, here's an idea for future development: you could integrate with users' email accounts so the system automatically extracts flight bookings, tracks scheduled departure times as well as delays, and proactively suggests filing a compensation claim when eligible. I think this could work especially well in the EU.
AirKaren
@natalia_iankovych Thanks Natalia! That is most definitely on our roadmap :) Stay tuned!
Finally something that might actually get me a refund without spending two hours on hold. Loved that Karen cited the actual regulation back to me, felt like she knew the playbook better than the airline agents.
AirKaren
@ikratekmen32688 That means so much to us! This is exactly why we built Karen. Airlines (and big corporations in general) bank on consumers both not having the knowledge and the bandwidth to cite the actual rules. Glad she held her own!