Zendesk AI by Caffeinated CX

AI to superpower your support team on Zendesk.

570 followers

AI to superpower your support team on Zendesk.

570 followers

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Team collaboration software

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Customer support tools

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AI Chatbots

Support reps using Caffeinated CX on Zendesk resolve 3x as many tickets in the same amount of time. Free 14 day trial.

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Launch tags:Customer Success•Customer Communication•Artificial Intelligence

Launch Team

Render Sandboxes: a computer for every agentGive every agent its own machine. Starts in under a second

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Zendesk AI by Caffeinated CX

Maker

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Hey 👋 My name is Nathan and I am the founder of Caffeinated CX. I built Caffeinated for two reasons: 1. In my last company, Sourcify, we experienced 7x spikes in support during the holidays. It was near impossible to continue a high level of support with the same number of team members. Caffeinated was originally built to address this as our reps have been able to solve 3x as many tickets in the same time period using Caffeinated. 2. Support can be repetitive and AI should be performing support functions, not just responding to tickets: My focus has been on superpowering team members with AI. We started as an autodraft tool that continuously learns based on your knowledge center and past ticket history. Now Caffeinated can integrate into your commerce stack like Shopify to enable your support reps to update orders in one click. We aim to use AI to automate refunds, cancellations, and more for support reps. What once took a rep seven steps can now be achieved in one click natively on Zendesk. As a bootstrapped solo founder, I appreciate you checking out Caffeinated. I know we have the best software for the best price on the market as we only charge when our AI is used to solve a ticket and there are no annual contracts. Give us a try, free for 14 days: www.caffeinatedcx.com

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3yr ago

Great product that is changing the game!

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3yr ago

@naterez94 Nice Job Nate! Keep crushing it 🔥🚀

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3yr ago

We're absolutely thrilled with Caffeinated CX! It's become an essential tool for our team. Thank you!

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3yr ago

Zendesk AI by Caffeinated CX

Maker

@kyle_lindsey2 My pleasure Kyle!

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3yr ago

We're beyond impressed with Caffeinated CX! Our team has found it to be an indispensable tool in our customer support efforts. Thank you for this exceptional product.

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3yr ago

Zendesk AI by Caffeinated CX

Maker

@pedro_greene Appreciate you Pedro!

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3yr ago

We're head over heels for Caffeinated CX! It has transformed the way our team manages customer support. Thank you for this incredible product.

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3yr ago

This product has made a significant impact on our team! Caffeinated CX has improved our response time and customer satisfaction. Thank you!

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3yr ago

Zendesk AI by Caffeinated CX

Maker

@darsel_william Glad to hear Darsel!

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3yr ago

This product has exceeded our expectations! Caffeinated CX has made our customer support team's job so much easier. Thank you!

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3yr ago

We're absolutely thrilled with Caffeinated CX! It's become an essential tool for our team. Thank you!

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3yr ago

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Zendesk AI by Caffeinated CX receives high praise for its ability to enhance customer support efficiency. Users consistently describe it as an indispensable tool that significantly improves workflow and customer satisfaction. The AI capabilities are noted for streamlining support processes, allowing teams to resolve more tickets in less time. Overall, the feedback highlights the product's exceptional performance and its essential role in daily operations, with users expressing gratitude for its development and impact on their support teams.

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