Userfeed

Product feedback made for Intercom

5.0/5
About

Hi there 👋

Userfeed helps you connect feedback to customer data and conversations, close the loop on product updates, prioritize what to build, and share your roadmap. Built on the customer engagement platform you know & love: Intercom. With our Messenger app, you'll never have to ask your users to leave and log into another forum/app again 🙂

5 Reviews
KP
Prasad Pilla
Jitesh Dugar
 +9 reviews
  • Harry Whelchel
    Harry WhelchelFounder, ConvoPanda
    Pros: 

    Easy to use as a developer and since it’s an Intercom messenger app, our users can submit feedback and feature requests right from live chat

    Cons: 

    Wish it was more opinionated about which feeds I should start with.

    Kyle and Landon are super responsive and have been shipping new features each week. I‘m very excited to see Userfeed continue to develop. I feel like they are on the right track to what the future of user feedback will look like.

    Harry Whelchel has used this product for one month.
  • Turner Levison
    Turner LevisonCEO, CommissionTrac
    Pros: 

    Customers are already feeling more involved

    Cons: 

    None yet!

    Our customers enjoy the transparency of seeing what's being worked on and then seeing their ideas get shipped to the product. All in all this was an easy win for us.

    Turner Levison has used this product for one week.
  • Barak Kaufman
    Barak KaufmanIntelligent SaaS Optimizer
    Pros: 

    Empowers customers to give relevant and valuable feedback

    Cons: 

    Deeper Intercom integration is new

    The Userfeed team takes product feedback to heart and are determined to build a great product for their customers

    Barak Kaufman has used this product for one month.
  • Austin Dudzik
    Austin DudzikFounder & CEO at Hexa
    Pros: 

    Super easy to use and integrate, making it simple to collect feedback from users.

    Cons: 

    It'd be nice to customize the widget placeholder text.

    The team at Userfeed is super helpful and are happy to answer your questions.

    Austin Dudzik has used this product for one day.
  • Prasad Pilla
    Prasad PillaWeb developer
    Pros: 

    Ease of integration.

    Cons: 

    Not really a con, why exclusive for Intercom?

    Looks very useful, best channel and place to share roadmap with customers and get feedback.

    Prasad Pilla has never used this product.