Are you tired of searching through your numerous documents or tired of repetitive customer support? Userdesk is the solution for you. Plug your website and documents (Notion, Google Drive, PDF), and get an AI Assistant in a few minutes.
Hi Product Hunt community π
Iβm Luca, a software engineer turned serial startup founder and indie hacker, and Iβm the maker of Userdesk.
Userdesk is my 4th SaaS product, it is an AI Assistant platform for businesses.
When running my previous businesses, I faced a series of challenges.
- Lead generation I needed a way to capture interest from the website visitors and collect their contact details.
- Content discovery I wrote extensive guides and documentation, but discovering it for the customers was not simple.
- Customer support I spend hours replying to the same questions via the live chat on the website or via email.
Userdesk fixes them all π allowing you to create an AI Assistant using your current content (websites and blogs, Notion pages, Google Drive documents, PDF files), train the AI Assistant on that data, and embed the AI live chat on your website.
The AI Assistant on your website will:
- Reply to the user questions timely and automatically
- Collect contact details for leads nurturing
- Provide links to the source web pages, so your customers can easily find the content that best solves their problem
No coding skills are required, and creating a new AI Assistant takes no more than 5 minutes.
If this resonates with you use the discount code PHOFF30 to get a 30% off of Userdesk and save hundreds of hours on customer support, simplify content discovery for your customers, and increase your leads generation on auto-pilot.
I know Luca for more than 2 years already. He's an incredible builder and UserDesk is another great product from him.
If you're looking for a solid solution for an automated solution to assist you with Customer Support, definitely check out UserDesk :D
All the best for the launch Luca π
@dominiksumer thanks Dominik! π
Growing SaaS products is a long journey, but it's also very exciting to serve our customers.
Thanks for your support buddy!
Congratulations to the team at Userdesk on your fantastic launch on Producthunt! This tool seems like a game-changer for streamlining processes.
A quick suggestion: how about incorporating a feature where the AI Assistant can auto-suggest solutions to common customer queries based on the content in the plugged documents? This could significantly speed up response times and improve efficiency. Well done again, excited to see where this goes!
@manmohit thanks for your support Manmohit and great point π
At the moment you can suggest a couple of common questions, but your point is to make it automatic, which would be great.
It is definitely something we'll consider and we're continuously upgrading the platform with new advanced features based on the customers' needs π
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So how is this any different than the 27 billion other AI "your documents" Assistants launched in the last month?
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Great product! Congratulations on the launch :)
Can you elaborate a little bit on data training? How it works, and how personal my AI Assistant could be?
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I've tested it myself and I am absolutely sure, Userdesk is able to improve 1st level support of many companies. Great job, Luca!
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