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The Modern Guide to Winning Customers with Net Promoter Score

8 ways to modernize your NPS program for customer happiness

Featured comment

LisaAbbott
@lisaabbott
A colleague pointed out that people may be wondering "Why does NPS need a whole ebook?!" Today, NPS is far more than a metric. Fast-growing companies are using it as a lean way to improve retention, build an army of WOM promoters, and create a culture of customer happiness. This book covers the eight ways we see companies making it happen with Net Promoter S… See more
Would you recommend The Modern Guide to Winning Customers with Net Promoter Score to a friend?

Discussion

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Nichole Elizabeth DeMeré
@nikkielizdemere · Moderator at Product Hunt
Hi everyone! We've worked quite a while to bring together this e-book on modern NPS programs. Please let us know if you have any questions. 🔮💖
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Jessica Pfeifer
@jesshanghai · Co-Founder, Wootric
We're excited to bring this content to the community. I hope these start a discussion and that a few elements in here spur some new thinking :)
Shane Metcalf
@shane_metcalf · VP Customer Success, 15Five
Huge fan of Wootric and what they've helped us accomplish in regards to improving our NPS. Excited for the ebook!
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LisaAbbott
@lisaabbott
A colleague pointed out that people may be wondering "Why does NPS need a whole ebook?!" Today, NPS is far more than a metric. Fast-growing companies are using it as a lean way to improve retention, build an army of WOM promoters, and create a culture of customer happiness. This book covers the eight ways we see companies making it happen with Net Promoter S… See more