The Modern Guide to Winning Customers with Net Promoter Score

8 ways to modernize your NPS program for customer happiness

There are no images or videos added to the gallery.
Add to gallery

Reviews

Discussion

You need to become a Contributor to join the discussion - Find out how.
Nichole Elizabeth DeMeré
Maker
@nikkielizdemere · Moderator at Product Hunt
Hi everyone! We've worked quite a while to bring together this e-book on modern NPS programs. Please let us know if you have any questions. 🔮💖
RaminHiring@ramin · marketing, Close.io
@nikkielizdemere Can't wait to read this! :)
Nichole Elizabeth DeMeré
Maker
@nikkielizdemere · Moderator at Product Hunt
@ramin Thanks! Please let us know what you think.
Jessica Pfeifer
Maker
@jesshanghai · Co-Founder, Wootric
We're excited to bring this content to the community. I hope these start a discussion and that a few elements in here spur some new thinking :)
Priscilla Zorrilla@priskillaz · Customer Success Manager
@jesshanghai Thank you so very much for sharing this knowledge with the world!
Shane Metcalf@shane_metcalf · VP Customer Success, 15Five
Huge fan of Wootric and what they've helped us accomplish in regards to improving our NPS. Excited for the ebook!
LisaAbbott
Maker
@lisaabbott
Thanks @shane_metcalf! We love how @15Five uses NPS to identify brand promoters and move them to action.
LisaAbbott
Maker
@lisaabbott
A colleague pointed out that people may be wondering "Why does NPS need a whole ebook?!" Today, NPS is far more than a metric. Fast-growing companies are using it as a lean way to improve retention, build an army of WOM promoters, and create a culture of customer happiness. This book covers the eight ways we see companies making it happen with Net Promoter Score. 💪