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Nichole Elizabeth DeMeré
Maker
B2B SaaS Consultant
Hi everyone! We've worked quite a while to bring together this e-book on modern NPS programs. Please let us know if you have any questions. 🔮💖
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Ramin
marketing, Close
@nikkielizdemere Can't wait to read this! :)
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Nichole Elizabeth DeMeré
Maker
B2B SaaS Consultant
@ramin Thanks! Please let us know what you think.
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Jessica Pfeifer
Maker
Co-Founder, Wootric
We're excited to bring this content to the community. I hope these start a discussion and that a few elements in here spur some new thinking :)
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Priscilla ZorrillaCustomer Success Manager
@jesshanghai Thank you so very much for sharing this knowledge with the world!
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Shane MetcalfVP Customer Success, 15Five
Huge fan of Wootric and what they've helped us accomplish in regards to improving our NPS. Excited for the ebook!
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Thanks @shane_metcalf! We love how @15Five uses NPS to identify brand promoters and move them to action.
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A colleague pointed out that people may be wondering "Why does NPS need a whole ebook?!" Today, NPS is far more than a metric. Fast-growing companies are using it as a lean way to improve retention, build an army of WOM promoters, and create a culture of customer happiness. This book covers the eight ways we see companies making it happen with Net Promoter Score. 💪
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