Teamwork Chat

Empowering your team to communicate freely.

5.0/5
About

Teamwork Chat is an instant messaging platform that frees your team to communicate in the moment to get real-time answers and make faster progress.

Would you recommend this product?
48 Reviews5.0/5

We tried Slack, but we're cheap, so we tried Ryver (free alternative). Ryver sucked in many ways. We'd been using TeamWork projects for a while, so when they released a beta Chat program, we tried it out. Then Ryver became a paid service, and it was obvious TWChat was the replacement.

Now our business basically functions around TW Chat and Projects.

The browser app is amazing. It does notifications, drag-and-drop file uploads, even copy/paste of screenshots right into the chat box. They have native apps, but you really don't need them. The browser app is that good.

Their customer service team is also super friendly, knows the product inside and out, and response time is better than average.

Pros:

FREE!!!, Fast, Great mobile app, integrates with TeamWork, browser-app does everything desktop apps do

Cons:

Mobile app could handle spotty cell service better (but it's still great!)

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Eric, Thanks for the amazing feedback 😃 It's great to hear that you're loving the products and that the support team here at Teamwork.com are delighting you! Gráinne

We're a team of 15+ and have been using Teamwork Chat for well over a year now (having switched from using Slack). Overall we are very happy with it and love the fact it stores our entire chat history.

Pros:

- stores unlimited chat history

- native iOS and Android apps work really well

- free!

- can add task directly into Teamwork Projects

Cons:

- doesn't have nearly as much integration with other tools as Slack does

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Will, It's really great to hear that Teamwork Chat is helping your team collaborate and keep track of important information. Thanks a million for taking the time to share your feedback 😃 Gráinne

Great product and very easy to use and to educate others on using. Simple and sweet. Very clean and has some great features that enhance the projects module like channels for a specific project.

Pros:

Very simple and integrates nicely with projects. Replaces text at work and seperates work conversations from personal chats.

Cons:

None that I have found so far.

Upvote (1)Share
Robert, Cheers for the great feedback! Gráinne

A great tool from communication and cuts down massively on email

Pros:

Simple and intuitive with great search options

Cons:

Haven't come across problems

Victoria, Thanks for taking the time to share your positive feedback on here 😃 Gráinne

Great for keeping the finger on the pulse of the company

Pros:

Visibility on what's going all with the entire business

Cons:

Can be distracting, however, you can focus your groups and see only what you need to see.

Brian, Thanks for taking the time to share your positive feedback on here 😃 Gráinne

Really useful for keeping in touch with work and escaping a full email inbox

Pros:

Nice UI and very fast, plus integrates with other Teamwork products

Cons:

Can be distracting, but same with any chat software I guess

James, Thanks for taking the time to share your positive feedback on here 😃 Gráinne

Great slack alternative if you are using TW Projects already to keep you and your time in a single ecosystem

Pros:

Single place to work from with orgs using Teamwork Projects. Very simple, clean, and great options for connecting in real time.

Cons:

Would love for it to live within TW Projects

Scott, It's great to hear that you're loving the products! Thank you also for your suggestion — I have passed this onto the product team. Gráinne

Email integration for those who still rely on it is nice to help with changing habits.

Pros:

simple and great Teamwork projects integration

Cons:

getting others to drop email is still the cost of change

Tom, It's brilliant hearing that you find Teamwork Chat intuitive and that the Teamwork Projects integration delivers value. Thanks for taking the time to leave feedback. Gráinne

It's a great tool to add to your Teamwork Project account.

Pros:

It's great for keeping you up to date when people are out and about.

Cons:

We would like to see an Away or Online/Offline function.

Kristine, It's great to hear that you're loving the products! Thank you also for your suggestion — I have passed this onto the product team. Gráinne

I love paste functionality.

Needs volume control for notifications, and a lot more settings for notifications and other things too.

Need to be able to create a new message faster.

Need to be able to filter/choose a message and start typing faster, preferably all while on the keyboard.

The next things are more minor, but I think important down the road.

Need more options on the message bar to make features obvious.

Maybe add ability to type out code (copy paste works great).

Need a link to a feature list or tutorial for new users to explain all the possible things you can do.

This may be just a personal opinion, but in the UI, a channel and a conversation are too similar. Given that their features are very similar as well, if they serve different purposes then I think it would be best to somehow highlight their differences by not having them filtered and sorted in the exact same way just in a different tab. In general, I'm not sure about the 3 tab system - or maybe I just need it to be better explained. I spend 99% of my time in the conversations tab.

Pros:

chat features are great

Cons:

lack of many settings, can't create a new message fast enough

Will, Thanks for using Teamwork Chat! I've passed your suggestions along to the product team. Gráinne

I love this app and the whole TeamWork. We cannot imagine our work without these two!

Pros:

incredibly clear chat for the whole team, both mobile app and PC program, interconnected with Teamwork tasks, totally free!, amazing support

Cons:

can't name a group conversation, can't use emotions in the desktop app (only on smart phone)

Hi Lýdia, Great news — you can actually name a group conversation AND use emotions in the desktop app 🎉 To name a group conversation: create a conversation or open an existing conversation, then select the settings icon at the top right of the conversation window. From here you will see the option to name the conversation. *Note - only the creator of the room can rename it. If you aren't the originator of the room then you cannot rename it. To add emojis to your messages if you type : into the message field, you will see a list of emoji suggestions. This list will update as you type more characters, for example, :b. You can find a full list of supported emojis on this cheat sheet. As well as those listed on the cheat sheet, traditional short emojis such as :) and :( are also supported. Let me know if you have any questions? Gráinne 😃

This has been great for improving communication within our team and with our clients.

Pros:

Free, easy to use, integrates with Teamwork Projects

Cons:

Would be handy to be able to see who's read the messages

Nicole, It's great to hear that you're loving the products! Thank you also for your suggestion — I have passed this onto the product team. Gráinne

Use this tool for both of my companies. It's great.

Pros:

Very Easy to use. Can use on desktop and phone.

Cons:

channel creation a bit cumbersome

Melodie, Great to hear you're using Teamwork Chat for both of your companies. Thanks for taking the time to leave feedback 😃 Gráinne

Slack runs the risk of getting bloated like Evernote did.

If you use it as research base, integrate the key features, leave the rest out and find out the one or other magic sauce for teamwork chat specificall you will be more competitive and resource efficient. Please don't try to be heros or bloat this up. The 20/80 Copycats for Free and add some valuable stuff on your own and that's all one can wish for.

Pros:

- Free

- Integrates with Teamwork Projects

Cons:

- Lack of integrations with other tools

Hi Guilherme, We're glad you find the integration with Teamwork Projects useful! Thanks for the review, we'll take your feedback onboard. Gráinne

Its free if you're a TW client and I use init instead of slack for all my company chat

Pros:

Simple chat that works great with TW projects

Cons:

Lack of inteegrations

Mark, It's great to hear that you're loving the products! Thank you also for your suggestion — I have passed this onto the product team. Gráinne

Cons: Unable to forward messages

We have stopped using Slack because we prefer to use Teamwork products, but there is a lot to improve yet.

Thanks!

Pros:

Integrates with Projects

Cons:

Not being able to mark a conversation as unread

Unread conversations are not sorted above

Can't start a thread within a conversation