Skype for iPhone

Talk. Chat. Collaborate.

14 followers

Talk. Chat. Collaborate.

14 followers

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Team collaboration software

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Messaging apps

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Video and Voice calling

Skype keeps the world talking. Say “hello” with an instant message, voice or video call – all for free*, no matter what device they use Skype on. Skype is available on phones, tablets, PCs, and Macs.

Launch tags:Android•iOS•Messaging

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Hunter

I've always used Skype as a professional tool, to video chat with teammates and external folks for work. This refresh feels a LOT more fun and social. TechCrunch's @sarahintampa makes note of the Snapchat-like stories. 😉

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8yr ago

SubscriptionZero

@rrhoover @sarahintampa Same here, I can't imagine anyone I have on Skype using stories!

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8yr ago

Travelplanet24

@rrhoover Skype stories would be the funniest thing ever or the saddest thing ever!

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8yr ago

@jevinsew @rrhoover @sarahintampa At one point, large businesses said this about Facebook. Then small businesses. Then my Dad. We all know how that ended.

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8yr ago

SubscriptionZero

@kevinsuttle you do have a point there.

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8yr ago

Raycast

I'm not really worried about the Snapchat-inspired aesthetics or content... it's still video calls and text chat, but now with more fun. And, as Messenger's David Marcus has pointed out, the Stories format is just that: a new mobile-native format, in the same vein as yesteryear's web-native blog post format. The concern that Skype is a professional tool that's about to be overrun by thrill-seeking tweens is probably also an overreaction. Google Hangouts had fun video effects too and people still used it for work, and those features mostly stayed out of the way, just as Slack is a work product that has playful elements to. Get over it! 😝 If anything, these concerns point to the challenge of having a single app/brand that needs to cater to such a broad and diverse audience. At the end of the day, old-minded, conservative, change-averse people lag the market, not lead it, and if Skype has to move those folk's cheese to stay relevant, then they will, and it looks like they're about to.

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8yr ago

@chrismessina Agreed.

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8yr ago

Robomart

@chrismessina I completely disagree with your view here Chris. Skype has an incredible opportunity to double down on the professional market, their core market, and build a design and experience that favours that, and leave the fringe markets (i.e. family, groups) to contend with and live within that professional experience and design, rather than the other way around. This seems backwards to me, why would I want to use a Snapchat like interface for calling clients, investors, business partners?

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8yr ago

Play DOTA2 for the ACLU!

@syedaliahmed @chrismessina Skype = Consumer. Skype for Business = Enterprise. When you look at the overall usage and subscription/attach rates, O365 Enterprise-level SKUs (Skype for Business) is where all of the business usage minutes is coming from. SMBs using consumer Skype to conduct their business is in reality only a tiny tiny tiny tiny slice of the pie.

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8yr ago

Robomart

@imaznation @chrismessina thanks Alex for sharing this insight, really valuable. However I would be interested to know how you define that segment (SMBs using consumer skype for business) and interpret the data. For example I use Skype considerably for professional calls, however almost all of those are simply me sharing my Skype username through my personal gmail. How would you be able to tell if I call person XYZ whether they are a business partner or a family member? If your data automatically segments that use case as a personal interaction then you've got a huge problem with your data. I have a strong feeling that what you feel is a tiny, tiny, market is a whole lot bigger than you think. Also the definition of a professional user is increasingly getting blurred, as millions and millions of people start moving into freelance and contract work, it doesn't mean that they have to be a small business owner to fall into that segment?

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8yr ago

Raycast

@syedaliahmed I can't speak for @imaznation, who actually works at Microsoft and has access to way more data than me, but with the acquisition of LinkedIn, Microsoft has more brands to play with for going after the enterprise/professional/small business market. Skype is likely going to be more targeted at FaceTime or Hangouts or Messenger in the consumer space. Skype for Business may be another angle for approaching the business ecosystem. Put another way, video conferencing is fast becoming a checkbox feature (i.e. Slack, Google Meet, Microsoft Teams, et al all have it as a standard feature). Microsoft isn't in the business of charity, and so they need to find new revenue streams and opportunities for Skype, including branded content and social media, given its broad international usage. While you may feel a s strong resonance and sense of wide adoption among your cohort, and in no way to diminish that sense, Skype likely sees its non-Business brand as being better suited to modernize and shift away from business users who are less likely to pay for premium services and who would also be better served by Microsoft's other offerings.

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8yr ago

what the hell have Skype done? i get that they're trying to be a Snapchat/Instagram/Facebook competitor, but what about the people that use Skype professionally (which are likely to be the majority)? this seems like a dumb move, over-catering to a young demographic. i'll stick to wire (although, it should be noted that the desktop client of Skype is still the same old Skype we know, which i hope is how it'll stay for at least a while longer)

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8yr ago

Freshworks Inc

While I like the change I think it is to separate Skype and Skype for Business😲 although most of my Skype contacts are from work. Imagine having a customer support call😂😂😂

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8yr ago

GiveYaw

Yikes, wrong market for Skype. I feel it's way too late for skype to enter the personal social market, and this will hurt its appearance as a professional tool.

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8yr ago

@alexwhitedev I think most people here are missing the long term outlook of this update. This is Microsoft gunning for Slack, not necessarily FB or Snapchat. MS didn't buy slack for $8B couple years ago because Bill and Satya thought they could rebrand Skype to become their Slack competitor.

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8yr ago

GiveYaw

@sasha_lah Yeah but the problem is Slack is a professional tool. Stories, gradients, animated reactions are not going to help them take on slack. Most people already consider Skype the tool that you have to use but would much rather be using something else, they have a lot of work if they hope to recapture their audience.

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8yr ago

Canary

@sasha_lah @alexwhitedev There may be some truth to this analysis, but it completely ignores Microsoft Teams...

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8yr ago

GiveYaw

@josiahtullis oh huh, I had never heard of Microsoft Teams before...

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8yr ago

Foodielovin

Wow, am I the only here who thinks it looks great? I feel like just because it is Skype from Microsoft people need to make fun of it :)

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8yr ago

While I think remixing Skype is a brave and smart move, this feels like a knee-jerk reaction to the trend of the day. However, I don't think Skype faces much risk in alienating its current user-base since most previous users probably won't care. It'll be interesting to see if they also launch a Skype Pro version for business users

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8yr ago

Canary

@sajclarke There is already Skype For Business. Not sure if that's getting the same redesign though.

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8yr ago

@sajclarke courage

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8yr ago

Hard to imagine anyone using Skype again after the NSA backdoor revelations in 2009- unsure of the current status of those exploits, but I hope Slack and encrypted services like Signal are eating their lunch.

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8yr ago

Raycast

@thom_ivy I'm not sure most users care...? Or remember?

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8yr ago

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