Stonly

The modern knowledge platform for customer service.

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Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/
This is the 4th launch from Stonly. View more

Stonly No-Code Digital Adoption

A set of no-code tools for interactive onboarding & adoption
Offer personalized onboarding and training for each user at scale without impacting your roadmap. Build and maintain guides, product tours, and checklists, place hotspots and tooltips in your product in just a few clicks, with no development required.
Stonly No-Code Digital Adoption gallery image
Free Options
Launch tags:Web App•Customer Communication•Tech
Launch Team
agent by Firecrawl
agent by Firecrawl
Gather structured data wherever it lives on the web
Promoted

What do you think? …

Alexis Fogel
Maker
Hi everyone and kudos to @alexd for hunting us (again) We are super happy to present our new set of features for onboarding and product adoption. But first let me tell you a bit about the philosophy of what we built. No matter how good your product is, getting people to start with it is hard. And that’s because they might not all come with the same intent, have the same knowledge about your domain, or about computers in general. Plus, the more powerful your product, the more options it has for people to make the most of it. And even with a great UI, there is little chance people will grasp everything without help. Onboarding and education are often the last things people work on because once the feature is ready, they want to test it or ship it right away. And then, life goes on and it’s time to move on to another project. Even when done well, maintaining and updating this content is hard, because every change requires dev work, and choosing between that and building a new feature is not easy. So here we are with a full solution to empower product, marketing, and success teams with the autonomy they need to improve the adoption of every new feature. This includes: · Product tours · Checklists · Hotspots & tooltips · Banners & Pills · Zapier & Segment integrations And yes, we are working on a mobile version for all of these and hope to be able to show it to you soon. Anyway, I’m very happy to talk about it with you. Please leave a comment if you have any questions about it.
Alex Dana
COMPLETE game-changer for our customer support team. We have been using Stonly for a few months now, and it has changed our life for the better... !
Alexis Fogel
Maker
@alex_dana Thank you so much. Working with your team has been a huge pleasure.
Roxanne Varza
Bravo @alexisfogel and the whole Stonly team. Super product and brilliant execution. We are huge fans at Station F :)
Alexis Fogel
Maker
@roxanne_varza Thanks a lot. Needless to say that we are also huge fans of Station F
Mayssa Hemraj
Stonly has really changed the way we manage customer communication ! Its super easy to use and very flexible. Excited to see what's coming next 🚀
Oumar Ka
Stonly is great, it has helped us reduce incoming support tickets by offering a better and smoother self-service to our customers
Alexis Fogel
Maker
@oumar_ka1 Thank you so much Oumar. We are super happy to be working with you.
Manveer Singh Rayat
Congrats on the launch, Stonly looks amazing.
Matthieu Marquenet
Stonly is an amazing product. We could launch it in a few days, and it's so easy for our team to update the content to help our customers. We definitely recommend it !
Alexis Fogel
Maker
@matthieu_marquenet Thanks a lot, you content looks amazing btw
Matthieu Marquenet
@alexisfogel Thanks !
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