Spoke

Dead simple way to manage workplace requests

#4 Product of the DayMarch 29, 2018

Spoke is a simpler, smarter way to manage workplace requests. It has everything support teams like IT and HR need to keep employees happy and productive, including ticketing, knowledge management, and self-service powered by artificial intelligence (AI).

Discussion
Would you recommend this product?
24 Reviews5.0/5
Hey Product Hunt, Jay here, co-founder of Spoke (along with David and Pratyus). We’re thrilled to be on Product Hunt today, celebrating the public release of Spoke 1.0. Spoke is a simpler, smarter way to manage workplace requests. Our approach is built on a fundamental premise: We believe business software can be lightweight and delightful. That’s why we built Spoke from the ground up with a laser-focus on simplicity, and we use AI to automate rote, repetitive tasks. So employees get what they need to stay happy and productive, and support teams like IT and HR get more time to focus on big projects. Spoke’s tightly-integrated with Slack, email, and SMS, and other chat app integrations are on the roadmap. We’d love to hear your thoughts and questions, so please hit us up in the comments! Thanks!
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@jay_srinivasan can you say anything about the traction you've got so far? 📈
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@chrismessina Thanks for the question. We're coming out of our early access program with more than 100 companies who have adopted Spoke, including Evernote, Scoot, Charity:Water, First Round Capital, and Virta Health. These companies can see up to 30-50% of their requests automatically handled by Spoke's AI.
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Congrats @pratyus_patnaik and @rajhans_samdani. Can I get a demo?
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@paraga Sure thing!
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Congrats team @spoke, great progress and excited to see this out in the wild!
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@spoke @amitku Thanks Amit! 🙏The team is super thrilled too! It's great to have you on our side!
This is wicked smart. I remember David talking to me about this when he just started working on it and I was stoked about the idea and really excited that it’s finally here.
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@flyosity thanks Mike! We’re _so_ psyched it’s finally out :)
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We've been using Spoke for a little over two months and everyone on the team loves it!

Saves us time and forces us to have better organization for our knowledge base. The more we use it the smarter Spoke gets and we're seeing a good amount of automated replies which saves us time.

The team at Spoke is great! Everyone involved with onboarding has been great and they are always there to help us get the most out of Spoke.

Pros:

Very easy to use, saves times, great team at Spoke

Cons:

None

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