Shoulder Tap

Request for product: This but for every channel in my life (email, SMS, Twitter DMs, etc.). 😬

This is great until someone "really needs your help" then just DMs you directly, resulting in the exact same problem that you had before this tool, but now you pay $10/month

How is this different from pausing notifications on Slack?

Hey Everyone 👋 Thanks for taking a look! We build Shoulder Tap in response to seeing some of our co-workers suffering in silence under the weight of dozens of Slack DMs looking for help. Every company has go-to folks that are super helpful, but they are often accidentally punished for this by receiving an inordinate amount of "shoulder taps". Every "quick question" is an interruption that can kill productivity. Shoulder Tap is a small workflow fix that can help manage these inflows, batch notifications, and give other teammates visibility into how much is on their go-to person's plate. For some teams it makes sense to introduce a heavy-weight ticketing process to solve this problem. For other teams, we think a lighter process is the right fit.

This looks like a fantastic way to manage time within a remote team. It's harder to communicate your time commitments while working remote as compared to working in an office, this looks to do it pretty flawlessly

My only issue with this is a privacy based. If someone taps me they can see all of the other taps in my queue (i.e. messages from other users). Is there any way I can turn this off? There is also the public #shoulder-tap channel which broadcasts taps to the entire workspace. Can I turn this off as well?

cool