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You Can Now Turn Conversations Into Sales With Shopify and Facebook Messenger - ShopifyWe've already made it easy for you to chat with your customers in real-time using Facebook Messenger. Now, we're making it easy to turn those conversations into sales.Starting today, your customers will be able to browse and buy products in Messenger-all while chatting with you in real-time.
Shopify's Ecommerce Blog - Ecommerce News, Online Store Tips & More
Scaling Conversational Commerce - The Black Box of Product ManagementOur team at Shopify has been working on "conversational commerce" for about year now. On Oct 5th, we launched the ability for hundreds of thousands of Shopify merchants to get their products into chat threads and sell directly to their customers through Facebook Messenger.
The Black Box of Product Management