Ribbo AI

AI Customer Service Agent for Your Business

5.0•3 reviews•

97 followers

AI Customer Service Agent for Your Business

5.0•3 reviews•

97 followers

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Marketing automation platforms

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AI Chatbots

Ribbo AI learns from your docs, website content, and other sources to generate a chatbot that effectively handles 40-70% of your customer support inquiries. This benefits both you (by reducing costs) and your customers (by providing instant answers).

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Launch tags:Customer Success•Customer Communication•Artificial Intelligence

Launch Team

Viktor.comAn AI coworker that actually does the work

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LiveReacting

Maker

📌

Hey Product Hunt fam 👋 Today, we’re launching Ribbo AI 😻⚡️ 👉 Ribbo lets you train an AI customer support chatbot based on your docs in a few minutes. 👉 Quickly generates answers to questions, so your CS team can focus on resolving complex issues and enhancing customer success. 👉 You may view your chatbot's whole chat history and easily alter any of the answers if they are incorrect. And all subsequent questions with the same context will be answered correctly. 👉 Easily integrate into a website as a live chat widget as full-size chat or a floating bubble. 👉 Customise everything, from the appearance to the tone of voice, flawlessly matching your brand. 👉 Effortlessly transfer the discussion from the AI bot to a real operator, guaranteeing that customers always receive the best possible support. 👉 Multilingual. You can submit documents for learning in German and let the bot communicate in English. 💻 No complicated coding or manual information sorting ⏱ Learns within minutes 🦿 Adapts future answers to given feedback 🕸 Easy to embed on any website 👤 Handoff anytime Test it out now and experience the magic!! ✨ https://www.ribbo.ai/share/appli... Any feedback & questions are very welcome!

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3yr ago

@archiolidius great!

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3yr ago

💡 Bright idea

Great job people, big congratulations on the launch! ✨🥳 Everything that can be automated, should be automated. That was nice to play around with the chat with my website’s data and embed it into my website so quickly. Looking forward to seeing how you're going to make it work as a Slack Bot as well. Btw, any plans to make the bot learn from video files?

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3yr ago

LiveReacting

Maker

@vladyslav_developov thanks! Sure, we plan to add an option that allows you to use your video file as a data source for your chatbot. For now, you could transcribe your video using various tools and then simply upload the transcript to Ribbo AI.

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3yr ago

Akurateco Payment Orchestration Platform

Looks like a really great tool for handling the onslaught of pretty typical/basic questions answering which would be like a 3 mins long "voyage" into help center. But well, people aren't doing that, and ribbo can easa a life for such users. Deffo a product that we would try in our team, good luck boys!

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3yr ago

LiveReacting

Maker

Thanks, Vlad!

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3yr ago

@soomie agree :)

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3yr ago

Very cool @archiolidius Love the mix & match of AI with a handoff feature 🙌 I think it’s important to let real people handle certain cases. Can the bot identify on its own in what situations to call for a human CS representative?

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3yr ago

LiveReacting

Maker

@george_oakwood yeah, we have the “handoff from a bot” feature so CS rep can jump into conversation anytime

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3yr ago

Akurateco Payment Orchestration Platform

Wow, that's definitely a next-generation technology! Love how it simplifies things for entrepreneurs and customers alike. Congratulations on the launch, guys!

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3yr ago

dotBRAND

Congrats to the launch, @archiolidius ! The product looks great! I think through a proper training, it will be very beneficial to others!

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3yr ago

@archiolidius Congrats on the launch 🤩🙌 What a great way to help businesses create their own chatbot based on already existing data!👏🚀 I'm curious to find out what makes this chatbot unique in comparison to other? Can it really replace the customer support?

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3yr ago

LiveReacting

Maker

@valerie_rozumna Thanks! I do not think that AI can entirely replace human customer service, as there will always be users with complex questions or issues that only a team member can address and resolve. However, our solution is primarily designed to manage repetitive and simple queries, freeing up your team's time to tackle truly complex issues and ensure genuine customer satisfaction.

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3yr ago

@archiolidius true that! By the way, is Ribbo available only in Eng atm? We have a multilingual CS team, so it's also important for us to make sure that we can assist as many clients as possible

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3yr ago

LiveReacting

Maker

@valerie_rozumna The cool aspect is that it is multilingual! For example, you can use an English document or data for chatbot training, and then interact with it in Spanish or any other language.

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3yr ago

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5.0

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