Pendo

Track and message users on your site

get it
There are no images or videos added to the gallery.
Add to gallery

Reviews

Discussion

You need to become a Contributor to join the discussion - Find out how.
Desi Saran@desisaran · Growth Strategist, Lean Startup Machine
whats the pricing on this, cant find it on the website
Todd OlsonMaker@tolson · CEO, Pendo
@desisaran Pricing is based on the number of monthly active end users of your product. It starts at $99/month for smaller products and scales from there based on volume.
jessduarte@jessduarte
I was able to get a demo, and I am in love. We are bootstrapped so will have to wait until we have paying customers.
Adam SigelHunter@adamsigel · PM @Jibo, Creator @bosproduct
Recommended to me by someone in customer success. One feature I really liked was the ability to tag different clicks/page areas as features so you can understand feature usage across an app.
Todd OlsonMaker@tolson · CEO, Pendo
Thanks Adam. Understanding feature usage is a key aspect of how our customers use the product. The key thing to highlight is that we can do this without having developers instrument your product. Product managers, customer success folks, and others can get insights into any aspect of a product's usage without bothering a developer. I'm here to answer any questions from the community.
Jason@sixside · Founder, Plug.dj
@tolson Looks like a solid offering with some similar functionality to Intercom.io. I like the fact that Pendo apparently captures all events without the need to get developers involved in wiring up the event handlers -- a potential sticking point with Intercom. Is there a limit to the number of events? Plug.dj has a LOT of events since it's a real-time application with high engagement. Would also be curious to hear your take on localization of in-app messages or other customer-facing elements of Pendo. Thanks!
Todd OlsonMaker@tolson · CEO, Pendo
@sixside There is no limit to the number of events. We charge based on monthly active end users -- not events -- which is a basic proxy for how much data we collect. We have several customers delivering localized guides to their end users. We automatically capture language of the user and allow folks to target their messages based on it. Works great!
Jason@sixside · Founder, Plug.dj
@tolson Gotcha, and at which "end" are the 'end users' on? The end-users that interact with the Pendo UI, or the end-users that interact with our application UI? The later would be pretty cost prohibitive for something like a game I would imagine -- would make more sense for SaaS.
Todd OlsonMaker@tolson · CEO, Pendo
@sixside End-users that interact with your application UI. The price-per-user tiers lower based on volume, so the goal is to handle games and SaaS.
Shannon BaumanMaker@shantheman · Head of Products, Pendo
I just wanted to mention to folks that in addition to feature analytics, we also do some very cool things with in-app messages (we call them Guides). Happy to answer any questions.