Pendo was built by Product people for product people, the ability to have one platform that collects quantitative and qualitative data insights then aggregates all the data collected into a seamless complete user journey is priceless.
4 Things Pendo Offers That I Love
1) Simplicity & Speed to capture the data insights your product team needs to make better decisions during planning, pre/post release.
2) Analysis of Data - The what? When? Why? & How? users/clients are using your application.
3) Data Privacy & Security - they take it seriously and are on top of making sure your data stays secure and in your control.
4) Did I mention? It's a Complete User Behavior Analytics Platform - just 1 single JS Code Snippet added to your application collects all events. Non-tech person is able to easily Tag pages or features without any additional development support. You are able to easily Segment your data insights and identify top/low engaging clients/users and take action with something they call Guides.
Quantitative + Qualitative = User Behavior Analytics
Plus 'Guides' allowing you to take action with walk-thru, announcements, upsells, etc.
Pendo is a Complete User Behavior Analytics solution built for Product Teams
With great power comes greater responsibility. Knowing how to interpert the data insights correctly is vital. Pendo is not built for inbound