Reviewers mostly praise Metabase for being easy to set up, intuitive, and useful for both technical and non-technical teams. They say it helps people explore data, build dashboards, share insights across departments, and even embed analytics into products without relying heavily on SQL. Several also value the open-source, self-hosted setup. The main complaints are narrower but consistent: exporting and dashboard customization can be awkward, email and PDF exports have limits, and some users want better documentation, query transparency, KPI glossary support, and more native integrations.