Handling customer support is a grueling, time-consuming and cost-heavy task. Kommunicate aims to correct it. Kommunicate is a hybrid (human+bot) support software for real-time, proactive and personalized support for growing businesses.
Chat with your website visitors and customers to build long-lasting relationships that drive growth. Integrate your favorite apps, use bots for automating mundane tasks, create FAQs and use them within the chat, leverage rich messaging for within-chat actions with Kommunicate.
Easy to use, and gives flexibility to handle all customer related issues, and
its Bot feature helped us alot to handle our customer queries.Cons:
For me everything was amazing, but yes they should improve little bit on there UI
told almost everythingGaurav Manchanda has used this product for one month.
A great model. Solves a very important usecase which other tools are not doing a good job at.Cons:
The UI and positioning could be improved.
Curious to know the roadmap for this. More key differentiators should be added to the product. Will update this review when I actually test it out.Chetan R has never used this product.